We bought a sectional yr ago from Erie Furniture along with their extended warrenty We had issues within months, from the back cushions sagging and having to shave with a razor fabic balls that were be collecting on cushions(this is a monthly occurrence We were told that anything that happens to the secional will be covered by insuranceNot the case, we filed a claim with the insurance company only to find out that it was denied due to wear and tear I even asked the sales rep if rips, sagging, spills and fabric issues were covered and she said yesOnly solution that they gave me is to cut a hole in bottom of back cushion and stuff with more cushionThis was a $2,sectionalWould never go back or recommend them to anyoneProduct and service is horrible after you hand them over your moneyJust got done shaving my couch today,lol, even have pictures to prove it
We bought a sectional yr ago from Erie Furniture along with their extended warrenty We had issues within months, from the back cushions sagging and having to shave with a razor fabic balls that were be collecting on cushions(this is a monthly occurrence We were told that anything that happens to the secional will be covered by insuranceNot the case, we filed a claim with the insurance company only to find out that it was denied due to wear and tear I even asked the sales rep if rips, sagging, spills and fabric issues were covered and she said yesOnly solution that they gave me is to cut a hole in bottom of back cushion and stuff with more cushionThis was a $2,sectionalWould never go back or recommend them to anyoneProduct and service is horrible after you hand them over your moneyJust got done shaving my couch today,lol, even have pictures to prove it