HealthSouth Diagnostic Ctr. of Warner Robins

Mr_______, I did respond to your questions after receiving your email on 10/3/I'm sorry about the confusion with the service you requested since you couldn't get the installer of the rolled roofing to respond initially.We did speak and you thought you would also have a plumber meet with our
men about possibly fixing or putting a pipe up through the roof due to the leakingThe plumber never showed upYou also said that the low sloping roof along the brick wall was also leakingThis area is roll roofing that is surface nailed and is at the end of its service lifeI understood you needed an immediate repair and also a roof replacement estimate which we have not provided.Our Foreman also spoke with the tenant in the house and she also pointed out the leaksOur two men did apply sealant to quite a few exposed nail heads etcalong this wallWhen completed no plumber showed so they left.We do not, nor have we ever owned a Ford *** *** *** and none of our employees have owned a *** *** ***Our employees will always be in a marked company vehicle with our name, phone number and logo. Please disregard the invoice if you truly feel it is incorrect and see the attached pictures of the condition of your roof.Thank you