Healthy Home Environmental, LLC

This company uses questionable sales tactics and seems not to finish a job to pass county inspection Our home service company sent Healthy Home to repair our air conditioning unit We were told it would not be covered by our home service company and the repair bill would be so expensive it made more sense to purchase a new unit We were strongly encouraged to do so that day (and while waiting for different phone calls to the company I checked their website to read reviews) We paid cash and received the unit which took visits to complete It did not pass our county inspection and I made different appointments which were not kept (excuses upon excuses) I feel the sales tactics and the service is very shady I would strongly advise anyone researching this company TO STAY AWAY!! I wish I would have been more diligent and researched this company more! The last missed appointment was 7/which I was surprised they made with it being a holiday weekend (which I questioned when t

We were promised $Walmart gift cards in return for listening to an in-home presentation on their product no cardsno return call On March 27, we opened our home to salesperson Dayana Pto show us your air purifier and test our water She took about two hours of our time We decided your product was not a good match for us We were given a sheet and told to submit it with a stamped self-addressed envelope, and we would receive two $"Walmart" gift cards I did submit their gift voucher form, and included a stamped & self-addressed envelope I have not received my gift cards I have called six or seven times, to check on the progress our gift cards Their standard response is we will call you back So far, no call back

On 3/8/I purchased a AERUS WC W/REVERSE OSMOSIS SYSTEM at the cost of $5,Almost immediately, within a few months, the unit stopped workingThroughout the first year I owned the unit, it was serviced at least five timesOn average quarterlySince 12/15/2017, I called them for service, I have called for service three timesThe last time on 3/22/and they have ignored my request for serviceI have made several follcalls and the last time I spoke with them they indicated that they had a shortage of personnel and their truck was out of serviceThey have informed me that rodents and/or geckos is causing the problemMy position is that a product sold in Florida and installed outdoors should be reasonably resistant to the sub-tropical environment to include the rodents, insects and geckosI contacted the Corporate office and they provided the following response: "I have contacted our VP of Engineering and Quality Development, who also directs our warranty depa

The water softener unit went into flush mode and continued to flush this until we found the cause of the leakThis cost us $for water August 28, 2015nService Tech came to check the water leak after being notified by the owner who was away but daughter staying at the house.He replaced a pipe and disconnected the water softenerLeft connectors that continued to leak a mist of water and damage to items on the floor around the softener 9-16-Mike W [redacted] assessed the damage done to the garage and said leak inside walls.they were not responsible for the black moldTold us to call a plumber 9-17-Chris Barr Plumbing assessed and said no leak in wallSoftener disconnected and no leaks nowCost $ We asked for a letter from the company manager Patricia S [redacted] staing that the leak was due to flushing and the water had not gone into the sewer system so we could apply for a rebate from the City of ZephyrhillsI had to request this several times and was late Octo

Goodman A/C issues with Healthy Home We purchase our Goodman A/C unit for our home 3/from Healthy Home for $4,Since the purchase of this unit we have had to contact Healthy home times counting today 5/22/They came out 2/2016, 10/2016, 2/Two time they had to put Freon in the unit and the last time they had to order a coilEach time the unit would freeze up and not workAfter being out of time for several months of back and fort I notice the my a/c was not workingI contacted Healthy Home and spoke to Sarah and explain to her what was going onSarah was the same person I reported my issues to last yearShe took my info down and went and spoke to her managerSarah called me back to let me know her manager said I needed to pay a $service fee for them to come out and check on the unit or her manager said I can call another company to have them look at my unitI told her I would not do since I purchase the unit from them and have nothing but issues since it

We were promised $Walmart gift cards in return for listening to an in-home presentation on their product no cardsno return call
On March 27, we opened our home to salesperson Dayana Pto show us your air purifier and test our water She took about two hours of our time We decided your product was not a good match for us We were given a sheet and told to submit it with a stamped self-addressed envelope, and we would receive two $"Walmart" gift cards I did submit their gift voucher form, and included a stamped & self-addressed envelope I have not received my gift cards I have called six or seven times, to check on the progress our gift cards Their standard response is we will call you back So far, no call back

On 3/8/I purchased a AERUS WC W/REVERSE OSMOSIS SYSTEM at the cost of $5,Almost immediately, within a few months, the unit stopped workingThroughout the first year I owned the unit, it was serviced at least five timesOn average quarterlySince 12/15/2017, I called them for service, I have called for service three timesThe last time on 3/22/and they have ignored my request for serviceI have made several follcalls and the last time I spoke with them they indicated that they had a shortage of personnel and their truck was out of serviceThey have informed me that rodents and/or geckos is causing the problemMy position is that a product sold in Florida and installed outdoors should be reasonably resistant to the sub-tropical environment to include the rodents, insects and geckosI contacted the Corporate office and they provided the following response:
"I have contacted our VP of Engineering and Quality Development, who also directs our warranty depa

Goodman A/C issues with Healthy Home
We purchase our Goodman A/C unit for our home 3/from Healthy Home for $4,Since the purchase of this unit we have had to contact Healthy home times counting today 5/22/They came out 2/2016, 10/2016, 2/Two time they had to put Freon in the unit and the last time they had to order a coilEach time the unit would freeze up and not workAfter being out of time for several months of back and fort I notice the my a/c was not workingI contacted Healthy Home and spoke to Sarah and explain to her what was going onSarah was the same person I reported my issues to last yearShe took my info down and went and spoke to her managerSarah called me back to let me know her manager said I needed to pay a $service fee for them to come out and check on the unit or her manager said I can call another company to have them look at my unitI told her I would not do since I purchase the unit from them and have nothing but issues since it

bought a hvac system and a water filter system
In April of I bought a hvac system from healthy home of Tampa six months later they come to check the system out and offered me a water filtration system they sad they would put the two systems on one loan at a lower APR and they would pay off the first loan that was in November so far they haven't payed the first loan at all, it's been almost a year now they are not returning my callsNow I'm stuck with two loans for the hvac system

Fraudulent and strong arm sales tactics
Had Healthy Home install new air compressor and air handler in my home in July of At that time they indicated the system came with a lifetime compressor warranty, year parts and year labor warranty This is reflected on the receipt
Today (2/15/2016) they came to do the month free checkup on the system and indicated that it did not have the complete protection package installed which included a biocide unit and a compressor saver kit They indicated that without these accessories, the manufacturer could void the warranty The cost of these would be $but I could get an Energy Star Rebate for $if I applied through them I said of course I'd like the rebate so they indicated that they had applied and I was eligible
At this point I began to get suspicious and question why this wasn't explained to me when I originally purchased the system and that I would like to talk to my lawyer before committing to pay them ano

The water softener unit went into flush mode and continued to flush this until we found the cause of the leakThis cost us $for water
August 28, 2015nService Tech came to check the water leak after being notified by the owner who was away but daughter staying at the house.He replaced a pipe and disconnected the water softenerLeft connectors that continued to leak a mist of water and damage to items on the floor around the softener
9-16-Mike W*** assessed the damage done to the garage and said leak inside walls.they were not responsible for the black moldTold us to call a plumber
9-17-Chris Barr Plumbing assessed and said no leak in wallSoftener disconnected and no leaks nowCost $
We asked for a letter from the company manager Patricia S*** staing that the leak was due to flushing and the water had not gone into the sewer system so we could apply for a rebate from the City of ZephyrhillsI had to request this several times and was late Octo

This company uses questionable sales tactics and seems not to finish a job to pass county inspection
Our home service company sent Healthy Home to repair our air conditioning unit We were told it would not be covered by our home service company and the repair bill would be so expensive it made more sense to purchase a new unit We were strongly encouraged to do so that day (and while waiting for different phone calls to the company I checked their website to read reviews) We paid cash and received the unit which took visits to complete It did not pass our county inspection and I made different appointments which were not kept (excuses upon excuses) I feel the sales tactics and the service is very shady I would strongly advise anyone researching this company TO STAY AWAY!! I wish I would have been more diligent and researched this company more! The last missed appointment was 7/which I was surprised they made with it being a holiday weekend (which I questioned when t

Our AC was on the fritz so we called our home warranty company and they sent out Chase from Healthy Home. He came out and lo and behold our AC was working, so at first he acted like we had called him out for nothing. Then he went out and checked the AC and said that it looked like our compressor was about to stop working and that maybe we should try to get the compressor replaced by our warranty company. He called his boss first and his boss suggested that he lie to the home warranty people to see if they would cover extra maintenance or parts on the unit. SO they lied to our home warranty people about our maintenance records. So he called our home warranty person and was very rude to her on the phone. Once they ascertained that they would not pay for a new compressor until it broke, the technician then started selling us on a brand new unit. Then told us about energy star rebates (like cash for clunkers) that they offered "but no one has gotten one in three or four years but you are a perfect candidate for it." Meanwhile, I googled the program he is talking about and there were no such rebates listed in our area. Plus, they asked our income for the "rebate" and when the company heard what we made, then came the high-pressure sales tactics about getting a new AC. Chase, our rude technician, started throwing numbers out there about savings, etc and saying we didn't have "protection parts" covered under our warranty. Therefore, it was more cost effective to get a new unit. When my husband said that we wanted to talk about it overnight, the guy got very rude saying "what is there to discuss? it's a no brainer." So he calls his boss back and tries to swing some sort of a "deal" because my husband is military. Then over the phone, the boss asked how much we could pay for it tonight. When we again requested to have a couple of days to look at the numbers and talk about whether or not we wanted to just replace the AC today, they started really pressuring us calling us dumb for not taking the offer tonight. So my husband cut the guy off on the phone and told the technician to leave. then the technician got VERY rude and said that he had a right to be here and that "while my husband may have gotten used to getting his own way as a drill sergeant" he (the technician) wasn't going to be spoken to that way. When my husband again told him to just stop and leave, the technician got in his face and was very nasty, but he finally left. Essentially, the company was trying to scam our warranty company into paying for repairs that were not needed and then trying to get us qualified for a rebate that doesn't even seem to exist. Very glad we got the technician out of our house and that we did not cave to the very high-pressure sales tactics.