Healthy Vital Cleanse Pro

Good afternoon, This email is in response to the customer complaint number [redacted] We see that the customer, [redacted] , did purchase trials for our products and due to no cancellation we did then ship monthly shipmentsIt appears we did receive contact to cancel from her on 09/22/2017, we also provided instructions on how to return the items for the desired refundsThis is not to worry, as we want to ensure our customer's experience is positive and so we have refunded Lauren English for all charges on her account with usThis total amount comes to be $556.19, we did search for other charges related to her account however were unsuccessfulThese refunds will appear separately and can take 7-business days to reflect on the statementWe have included the transaction information below: 10/17/08:10pm - Refunded - $Trans-ID: [redacted] 10/17/08:10pm - Refunded - $Trans-ID: [redacted] 10/17/08:10pm - Refunded - $Trans-ID: [redacted] 10/17/08:10pm - Refunded - $Trans-ID: [redacted] 10/17/08:10pm - Refunded - $Trans-ID: [redacted] 10/17/08:10pm - Refunded - $Trans-ID: [redacted] 10/17/08:10pm - Refunded - $Trans-ID: [redacted] 10/17/08:10pm - Refunded - $Trans-ID: [redacted] 10/17/08:10pm - Refunded - $Trans-ID: [redacted] 10/17/08:10pm - Refunded - $Trans-ID: [redacted] 10/17/08:10pm - Refunded - $Trans-ID: [redacted] We hope this helps with the [redacted] satisfaction with her experience as it is our priorityLet us know if you need anything further from us!Kind Regards, Customer SupportHealthy Vital Cleanse ProAbercorn Street #***Savannah, GA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meMy only issue with the overall response is the fact that the company no longer has direct access to my accountsDue to the mysterious charges for security purposes I closed out the credit card that they had direct access toI would like the company to reach out to me specifically to then further clarify how they will go about refunding my account my only issue with the overall response is the fact that the company no longer has direct access to my accountsDue to the mysterious charges for security purposes I closed out the credit card that they had direct access toI would like the company to reach out to me specifically to then further clarify how they will go about refunding my account
Regards,
*** ***

Good afternoon, This email is in response to the customer complaint number [redacted]. We see that the customer, [redacted], did purchase trials for our products and due to no cancellation we did then ship monthly shipments. It appears we did receive contact to cancel from her on...

09/22/2017, we also provided instructions on how to return the items for the desired refunds. This is not to worry, as we want to ensure our customer's experience is positive and so we have refunded Lauren English for all charges on her account with us. This total amount comes to be $556.19, we did search for other charges related to her account however were unsuccessful. These refunds will appear separately and can take 7-10 business days to reflect on the statement. We have included the transaction information below: 10/17/2017 08:10pm - Refunded - $89.95 Trans-ID: [redacted]10/17/2017 08:10pm - Refunded - $87.99 Trans-ID: [redacted]10/17/2017 08:10pm - Refunded - $4.99 Trans-ID: [redacted]10/17/2017 08:10pm - Refunded - $89.95 Trans-ID: [redacted]10/17/2017 08:10pm - Refunded - $87.99 Trans-ID: [redacted]10/17/2017 08:10pm - Refunded - $4.99 Trans-ID: [redacted]10/17/2017 08:10pm - Refunded - $89.95 Trans-ID: [redacted]10/17/2017 08:10pm - Refunded - $87.99 Trans-ID: [redacted]10/17/2017 08:10pm - Refunded - $4.95 Trans-ID: [redacted]10/17/2017 08:10pm - Refunded - $2.49 Trans-ID: [redacted]10/17/2017 08:10pm - Refunded - $4.95 Trans-ID: [redacted]We hope this helps with the [redacted] satisfaction with her experience as it is our priority. Let us know if you need anything further from us!Kind Regards, Customer SupportHealthy Vital Cleanse Pro10701 Abercorn Street #[redacted]Savannah, GA 31420