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HearingPlanet, Inc.

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Reviews HearingPlanet, Inc.

HearingPlanet, Inc. Reviews (2)

My 82 year old mother lives in a nursing home and lost her hearing aid. I discovered that just one hearing aid costs $2,750 retail. There are two hearing places in my area, Fox Valley, Illinois, just West of Chicago. One place told me they would get the new hearing aid for me and gave me full retail pricing. The other one suggested I order thru [redacted] at Hearing Planet. I spoke with [redacted] and he arranged to ship the hearing aid to this local audiologist during the holidays and charged me $1899 for the EXACT SAME $2,750 hearing aid!

[redacted] was true to his word and the hearing aid arrived in time for my Mom's appointment with the audiologist. Low and behold, the day before her appointment, the lost hearing aid was found by one of her care givers in her assisted living facility. (It had been searched for several times and was missing for over a month.) I called Hearing Planet and [redacted] said once the local hearing place ships back the hearing aid he will give my Mom full credit for the $1899. I offered to pay shipping and handling and he wouldn't hear of it. I can't say enough nice things about Hearing Planet and their level of customer service!!!!

I would have liked to order size 13 batteries with 1.45 V. Hearing Planet does not describe the voltage. The reviews omit this important feature. Hearing Planet claims a that customer can contact Hearing Planet by an email. Not so. I am hearing impaired so a phone number is not good enough.

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Address: 100 Westwood Pl STE 300, Brentwood, Tennessee, United States, 37027-5044

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