Sign in

Heart Acura

Sharing is caring! Have something to share about Heart Acura? Use RevDex to write a review
Reviews Heart Acura

Heart Acura Reviews (3)

The business has responded Please see below:
*** *** reached out to my *** *** (*** ***) and stated that his car was at an independent repair shop and his Acura warranty would not cover the repairI called *** *** myself to find out what was going on with his vehicleHe stated that when the independent repair shop called the warranty company that it was not a covered itemI called the warranty company on ** ***'s behalf to see what the issue wasThe warranty company stated the repair was not a covered itemI called *** *** and left a message and left it at thatAt no time was *** ***'s vehicle at Acura of Wappingers Falls to have any work performed
I appreciate your time in this matter
Sincerely,
*** ***

The business has responded.  Please see below:
[redacted] reached out to my [redacted] ([redacted]) and stated that his car was at an independent repair shop and his Acura warranty would not cover the repair. I called [redacted] myself to find out what was going on with his vehicle....

He stated that when the independent repair shop called the warranty company that it was not a covered item. I called the warranty company on [redacted]'s behalf to see what the issue was. The warranty company stated the repair was not a covered item. I called [redacted] and left a message and left it at that. At no time was [redacted]'s vehicle at Acura of Wappingers Falls to have any work performed.
I appreciate your time in this matter.
Sincerely,
[redacted]

Review: Approximately 7 days before the expiration of my warranty for the Acura TL 2007 that I purchased with an extended warranty Acura care refused to honor the warranty & reimburse me for parts that failed and were serviced by a registered automotive mechanic. They Lied & gave me the run around and the end was that they did NOY honor the warranty. I paid a little over $1700.00 dollars for parts & service and have been given the cold shoulder instead of reimbursements I called the care office the dealer GM & dealer [redacted] and never received a resolution.Desired Settlement: To honor the extended warranty and reimburse me the total that is on the mechanic bill which I sent them.

Business

Response:

The business has responded. Please see below:

[redacted] reached out to my [redacted]) and stated that his car was at an independent repair shop and his Acura warranty would not cover the repair. I called [redacted] myself to find out what was going on with his vehicle. He stated that when the independent repair shop called the warranty company that it was not a covered item. I called the warranty company on [redacted]'s behalf to see what the issue was. The warranty company stated the repair was not a covered item. I called [redacted] and left a message and left it at that. At no time was [redacted]'s vehicle at Acura of Wappingers Falls to have any work performed.

I appreciate your time in this matter.

Sincerely,

Business

Response:

The business has responded. Please see below:

[redacted] reached out to my [redacted]) and stated that his car was at an independent repair shop and his Acura warranty would not cover the repair. I called [redacted] myself to find out what was going on with his vehicle. He stated that when the independent repair shop called the warranty company that it was not a covered item. I called the warranty company on [redacted]'s behalf to see what the issue was. The warranty company stated the repair was not a covered item. I called [redacted] and left a message and left it at that. At no time was [redacted]'s vehicle at Acura of Wappingers Falls to have any work performed.

I appreciate your time in this matter.

Sincerely,

Check fields!

Write a review of Heart Acura

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Heart Acura Rating

Overall satisfaction rating

Description: AUTO DEALERS-NEW CARS

Address: 1271 Route 9, Wappingers Falls, New York, United States, 12590

Phone:

Show more...

Add contact information for Heart Acura

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated