Dear Ms [redacted] , We are very sorry to hear that you were uncomfortable with the drop off and pick up processPlease understand that all participants in this production were given and agreed to the same information as to when pick up would take placeIt is not fair for you to be upset with a parent volunteer or staff member who was following the rulesWe were more than happy to accommodate any family in the event of an emergency, however, that is not how the situation was presented to us with the yelling and profanity coming from you that ultimately led to your dismissal from our studioWe would have very much appreciated you calmly coming to the door to request your daughter Miss [redacted] brought your daughter to the door and presented her to you with visual recognition of you being her motherWe are very sorry if somehow you misunderstood and thought she was given to just anyone During our minute tap and ballet combo classes all students are introduced to basics in both genres and spend 5-minutes each week on a recital danceWe follow the Dance Masters of America curriculum for all of our classes and that curriculum is available for review in studio Attached is a screen shot of your account with detailed payment dates for your recordsPlease note, if you look in the lower left corner, the screenshot indicates that the account was created by your email address using our online systemWe do not accept registrations or payments by phone under any circumstancesNo credit card information was stored for your account at any timeIf you have record of an attempted charge, we would certainly work on your behalf to investigate and help solve this matter
I reject the response from this business, they have done nothing to try and resolve the issuesThe business is defiant and unrelenting in their attempts to accept zero responsibility for their fraudulent actionsThe have crossed ethical and legal linesMy response covers in greater detail the businesses unwillingness to make right the insulting offensive things that were done to my family with dishonesty, out fabrications and liesThe parent volunteer told the owner twice I was asking for my daughter, it was the third time she and all her wrath came to the doorThe insult to injury to hold my daughter and myself is criminal and I didn't want to further traumatize my daughter by having the authorities go into that building and get her because the policy of a dance studio doesn't hold water when it comes to parental rightsThe entire experience with this "studio" was awful but it is now my responsibility to make sure these things are on record so other families can be spared this nightmare.Mrs [redacted] I have attached my response titled Revdex.com 1-11-16The email thread is titled Jan-The screenshot in titled [redacted]
Dear Ms [redacted] , We are very sorry to hear that you were uncomfortable with the drop off and pick up processPlease understand that all participants in this production were given and agreed to the same information as to when pick up would take placeIt is not fair for you to be upset with a parent volunteer or staff member who was following the rulesWe were more than happy to accommodate any family in the event of an emergency, however, that is not how the situation was presented to us with the yelling and profanity coming from you that ultimately led to your dismissal from our studioWe would have very much appreciated you calmly coming to the door to request your daughter Miss [redacted] brought your daughter to the door and presented her to you with visual recognition of you being her motherWe are very sorry if somehow you misunderstood and thought she was given to just anyone During our minute tap and ballet combo classes all students are introduced to basics in both genres and spend 5-minutes each week on a recital danceWe follow the Dance Masters of America curriculum for all of our classes and that curriculum is available for review in studio Attached is a screen shot of your account with detailed payment dates for your recordsPlease note, if you look in the lower left corner, the screenshot indicates that the account was created by your email address using our online systemWe do not accept registrations or payments by phone under any circumstancesNo credit card information was stored for your account at any timeIf you have record of an attempted charge, we would certainly work on your behalf to investigate and help solve this matter
I reject the response from this business, they have done nothing to try and resolve the issuesThe business is defiant and unrelenting in their attempts to accept zero responsibility for their fraudulent actionsThe have crossed ethical and legal linesMy response covers in greater detail the businesses unwillingness to make right the insulting offensive things that were done to my family with dishonesty, out fabrications and liesThe parent volunteer told the owner twice I was asking for my daughter, it was the third time she and all her wrath came to the doorThe insult to injury to hold my daughter and myself is criminal and I didn't want to further traumatize my daughter by having the authorities go into that building and get her because the policy of a dance studio doesn't hold water when it comes to parental rightsThe entire experience with this "studio" was awful but it is now my responsibility to make sure these things are on record so other families can be spared this nightmare.Mrs [redacted] I have attached my response titled Revdex.com 1-11-16The email thread is titled Jan-The screenshot in titled [redacted]