Reference: Complaint #[redacted]Dear Sir or Madame:This letter is in response to the above referenced complaint.Heart 0 Texas Federal Credit Union followed all rules and guidelines of the Consumer Lending Practices and Collections Practices in regards to this member. Due to the Privacy Act, we are not...
able to provide specific information.It is the Credit Union's desire to work through financial difficulties with our members professionally and respectfully. We understand circumstances in life occur and we do what we can within our legal bounds to help work with our members. Unfortunately, there does come a point when the Credit Union has done all we can to assist our member.If you have any other questions, or if we can be of any further assistance, please do not hesitate to contact us. Thank you.
Reference: Complaint #[redacted]Dear Sir or Madame:This letter is in response to the above referenced complaint.Heart 0 Texas Federal Credit Union followed all rules and guidelines of the Consumer Lending Practices and Collections Practices in regards to this member. Due to the Privacy Act, we are not...
able to provide specific information.It is the Credit Union's desire to work through financial difficulties with our members professionally and respectfully. We understand circumstances in life occur and we do what we can within our legal bounds to help work with our members. Unfortunately, there does come a point when the Credit Union has done all we can to assist our member.If you have any other questions, or if we can be of any further assistance, please do not hesitate to contact us. Thank you.