Initial Business Response / [redacted] (1000, 11, 2015/07/06) */ Good Morning, We are saddened to hear [redacted] is not happy with the services she received in our officeOur goal is for [redacted] to be completely happy with the care received in our office as it is for all our patientsUnfortunately, it appears as though we did not meet ***'s expectations therefore; we will agree to her resolution & refund her the [redacted] we charged & she paid for the crownOur office manager has reached out to [redacted] by phone leaving a message for her to contact us to arrange a time for her to come into the practice, sign the refund release & collect the refund Please do not hesitate to contact us if you have any further questionsThank you for your help throughout the resolution process
Initial Business Response / [redacted] (1000, 11, 2015/07/06) */ Good Morning, We are saddened to hear [redacted] is not happy with the services she received in our officeOur goal is for [redacted] to be completely happy with the care received in our office as it is for all our patientsUnfortunately, it appears as though we did not meet ***'s expectations therefore; we will agree to her resolution & refund her the [redacted] we charged & she paid for the crownOur office manager has reached out to [redacted] by phone leaving a message for her to contact us to arrange a time for her to come into the practice, sign the refund release & collect the refund Please do not hesitate to contact us if you have any further questionsThank you for your help throughout the resolution process