Heartland Deliveries

Initial Business Response / [redacted] (1000, 7, 2015/09/16) */ The customer has already received a refund in cash form as requested.

Initial Business Response /* (1000, 8, 2015/06/08) */
I have talked with Mrs*** over the phone a couple timesShe first called me and began threatening meWhen asked what the problem is she stated that she felt all of her neat was not there that she purchased when in fact it waslarge
cases total all sealed from the plant they came from the same way they are shippedShe also revived a freezer in the purchase which does in fact hold everything includedShe states that it "hardly" holds the productThat alone obviously means it does hold the productThere is nothing missing from any of the boxes except what she has already eatenIf there was not enough product there for what she paid then how is it she still has some left after months of having it? There has been no scam of ANY KINDShe made a purchase, a fair one at thatOn top of that received a chest freezerShe has never once said the food was bad in any way nor that the freezer didn't do its jobI believe she has a possible case of buyers remorseThere is no obligation to reorder however she did receive an ample amount of quality sealed product along with a freezerI have a couple other customers in her very town that would attest to both quality and price of our productI tried to talk to her on the phone to see if I could possibly come look at the product to reassure her there is nothing missing however she chose to make smart remarks and threaten me with getting her son after meShe states there are cases in her freezer which is EXACTLY what she bought and it's on her receipt which she still has

Initial Business Response /* (1000, 7, 2015/09/16) */
The customer has already received a refund in cash form as requested.