Initial Business Response /* (1000, 11, 2016/01/05) */
We recognize that the errors made by our technician are our responsibility. Unfortunately a staffing issue in our office did cause the delays and in turn resulted in this complaint making it this far. We recently agreed on a resolution with the...
customer and followed through on that resolution. We wish the customer the best moving forward in their endeavors and have taken steps to prevent this from happening again. ::
Initial Consumer Rebuttal /* (2000, 13, 2016/01/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
checks credited for 50% of the service were received 12/22 & 1/3/16.
Initial Business Response /* (1000, 11, 2016/01/05) */
We recognize that the errors made by our technician are our responsibility. Unfortunately a staffing issue in our office did cause the delays and in turn resulted in this complaint making it this far. We recently agreed on a resolution with the...
customer and followed through on that resolution. We wish the customer the best moving forward in their endeavors and have taken steps to prevent this from happening again. ::
Initial Consumer Rebuttal /* (2000, 13, 2016/01/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
checks credited for 50% of the service were received 12/22 & 1/3/16.