Heartland Motors

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Initially the business (Heartland Motors) already had my money in the amount of $for taxes and feesIf they truly wanted to save the consumer money they would have sold the Nissan Murano for the NADA value, as mentioned in their response, for $10,and not $10,And, of course, the consumer had to demand payment of "the savings of $14.50" just for the recordThis wasn't a savings it was a return and, it had taken them 19-monthsFurther, if I (the consumer) was in Heartland Motors best interest then why was I over-charged the $for lien fee? For all it's worth, this is a used car dealer Regards, [redacted]

On September 28, I received a check in the amount of $from Heartland Motors settling my complaint against them dated September 4, I greatly appreciate your assistance in this matter and it's great to have a system suck as yours that helps the consumerSincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Initially the business (Heartland Motors) already had my money in the amount of $for taxes and feesIf they truly wanted to save the consumer money they would have sold the Nissan Murano for the NADA value, as mentioned in their response, for $10,and not $10,And, of course, the consumer had to demand payment of "the savings of $14.50" just for the recordThis wasn't a savings it was a return and, it had taken them 19-monthsFurther, if I (the consumer) was in Heartland Motors best interest then why was I over-charged the $for lien fee? For all it's worth, this is a used car dealer
Regards,
*** ***

Response to Complaint ID *** *** * ***
*** *** ***
*** ** *** Nissan Murano JN8AZ06W66W Heartland Motors response to complaint. Mr*** did purchase the above referenced vehicle on January 30,
2014. Mr*** did pay $for tax, title, tags and lien fees. On March 6, one of Heartland Motors representatives check to see if they could save any money on taxes for the customer by checking NADA or the purchase price to see which was lessIn this case the NADA on that date was $10,which made the taxes $(instead of $which would have been on the purchase price) RegState Fee 23.00, Reg Clerk Fee $9.00, Title State Fee $3.00, Title Clerk Fee $totaling $plus the $inspection for out of state title and the $Lien fee because it was filled days after the date that the Lien Statement was signedMaking the total being $On August 18, Mr*** contact Heartland Motors and a representative did pull Mr***'s folder and found that Heartland Motors had saved him $on his taxes but a check had not been issued to him could not explain why. A check was issued to Mr*** in the amount of $for the Refund on his taxes

Response to Complaint ID *** *** * ***
*** *** ***
*** ** *** Nissan Murano JN8AZ06W66W
class="Standard"> Heartland Motors response to complaint. Mr*** did purchase the above referenced vehicle on January 30, 2014. Mr*** did pay $for tax, title, tags and lien fees. On March 6, one of Heartland Motors representatives check to see if they could save any money on taxes for the customer by checking NADA or the purchase price to see which was lessIn this case the NADA on that date was $10,which made the taxes $(instead of $which would have been on the purchase price) RegState Fee 23.00, Reg Clerk Fee $9.00, Title State Fee $3.00, Title Clerk Fee $totaling $plus the $inspection for out of state title and the $Lien fee because it was filled days after the date that the Lien Statement was signedMaking the total being $On August 18, Mr*** contact Heartland Motors and a representative did pull Mr***'s folder and found that Heartland Motors had saved him $on his taxes but a check had not been issued to him could not explain why. A check was issued to Mr*** in the amount of $for the Refund on his taxes

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 
Initially the business (Heartland Motors) already had my money in the amount of $710.00 for taxes and fees. If they truly wanted to save the consumer money they would have sold the 2006 Nissan Murano for the NADA value, as mentioned in their response, for $10,425 and not $10,750. And, of course, the consumer had to demand payment of "the savings of $14.50" just for the record. This wasn't a savings it was a return and, it had taken them 19-months. Further, if I (the consumer) was in Heartland Motors best interest then why was I over-charged the $2.00 for lien fee? For all it's worth, this is a used car dealer.
Regards,
[redacted]

On September 28, 2015 I received a check in the amount of $300 from Heartland Motors settling my complaint against them dated September 4, 2015. I greatly appreciate your assistance in this matter and it's great to have a system suck as yours that helps the consumer.Sincerely,[redacted]