Heavenly Nails

Initial Business Response /* (1000, 8, 2015/11/24) */
Contact Name and Title: heavenly nails
Contact Phone: XXX XXX XXXX
Contact Email: ***@yahoo.com
heavenly I got my establishment at my station all the time,my information I have big sign infront.I had fill her nails , it like every
one did the fill,but she did not wanted to payed me and left.I had said I will fit her nail until she happy,I had try to tell her many time please let me fit her nail ,but went ahead to take off without payed,
Initial Consumer Rebuttal /* (3000, 11, 2015/11/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is an absolute lieThe man who worked on my nails said that was the way all fills looked because the old acrylic didnt match the new oneThere are multiple witnesses in fact one of them was going to get fills and pleaded with me saying they are NOT meant to look that wayI went to another nail professional and they can attest to this they said that was a bad nail job and that was poor quality nail workHe cut my cuticles in anger when I kept asking him and the lady he had work on my nails prior to him to please fix my nails because she had chopped off chunks off the old acrylic and burned the edges of my nails turning them blackThats when he stepped in and started yelling at the other ladyI showed the other clients that were waiting so he became upset and started filing my nailbeds really hard and cut me several timesI complained and he stopped but I knew it was a reaction to the other customers walking outThats when he told me to go wash my hands because he was done and that was all he was going to do for meI told him I needed my nails to look right and that I was willing to pay the extra $if thats what it took for him to fix them because my nails frankly were embarrassing I told him I couldnt walk out of there like thatHe refusedNot once did the man ask me if he could fix my nails and most certainly never said "please let me fix your nails." he told me he was going to call the police if I didnt leave because I was causing him "trouble" when the other clients saw what he had done to my nails and took off he became very agressive and disrespectfulIf he had even once asked me to fix my nails, which I was the one asking him to please fix my nails because they were completely ruined there was no way someone else was going to fix them without having to completely remove the nails which is exactly what happenedI wouldnt want to go pay even more money if he wouldve said he would fix them instead he threatened me and forced me to leave his establishmentI am completely disgusted by this mans behavior and shocked that he would lie about thisIf he wouldve offered to fix my nails or asked "many times" as he says, why would I have said no? I had gone to get my nails done there once already and had been satisfied by his initial workThat is why I returned for the fillsI was displeased with that service but knew he could fix them properly if he actually wanted to but he refused and treated me badly which is why I had to go somewhere else and pay more moneyThis man has people smoking marijuana in his establishment this came out of his own mouth to another client in front of meThis man lies and treats his customers poorlyI will never go to this establishment again and I will make sure I let people know the way he runs his business so that he doesnt do this to someone again