Hector and Sons Trucking

Hellohere's a brief description of what took place [redacted] contacted me about getting two loads of dirtI explained to him about what options he had..screened dirt or regular fill dirtHe asked for the regular" non screened " dirtso throughout the day we were texting back and forth about when the truck will arriveI told him I would send two trucks over as soon as they get done with work.when the trucks arrived [redacted] went out to the street to greet themHe then walked the driver to his backyard pull into his backyard and showed him where he needed itRight after telling my driver where to dump he went inside his housethe driver backed into his yard, dumped and left...immediately the second truck came [redacted] greeted him out on the street and instructed him where to dump once again.after both trucks dumped [redacted] noticed his concrete driveway had slight crackshe immediately called me and told me about the damageI went to his house hr later to speak with him...He told me that I'm responsible for the damageI told him about our policy (which is on the Invoice he signed) that we are not responsible for any damage if instructed to dump in a area...He then complained about the quality of the dirtI told him I would come the next day and remove the two loads ..I made good on my deal and came the next day with a tractor and dump truckI removed both piles and even offered to bring him two loads of screened dirt (a 500$ value) not to mention the money I spent to have workers go and clean up the two loads..I tried to reason with him and help out anyway I can, but no agreement was achievedSo I told him If he wanted to take further action, to take me to court

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
He never verbally or in writing informed me of their policy of NOT being responsible for broken cracked driveways until AFTER they broke my driveway. Further more he would NOT pick up the dirt with garbage in it until I signed his invoice and he wrote on it LOAD NO GOOD. Plus invoice does not say anywhere on it they are not responsible for cracked drive ways just curbline damage. On top of that he agreed to give his insurance info to my home owners agent so I could make a claim but when she called he would not give her anything and was very rude to her. He kept saying it was my fault for not telling his drivers not to drive over driveway and I should have guided them. He also kept saying he was not paying for anything. He only offered the "clean" dirt after I toold him I was taking him to court which I am. Hard to believe someone would run a bussiness like this and tell a client they are responsible for damages their drivers make and inform them of Their policies AFTER they damage your property and then be rude and un cooperative.I am not happy. I have to take Chemo daily and should not have to babysit delivery drivers when they make a delivery to my house. No other truck driver has damaged my property and as a matter of fact I found a company that delivered dirt and they asked why the other guys would drive over my drive way. Even [redacted] told me that had it been him making the delivery instead of his guys he would not have driven over it. I never told them or agreed to let them drive over it, and neither driver warned me in advance. I assumed they were competent like all the other bigger trucks that have made deliveries to my house. Boy was I wrong! not happy 
Regards,
[redacted]

Tell us why here...
Contractor, "Libery Contracting", Contacted me an add which I quoted his two prices. Screened and nonscreened. Contractor claimed material was for fill only. NON-SCREENED material was sold to contractor for $100. After dumped, homeowner (Revdex.com complaint filer), was...

unhappy with material, as she was promised "screen dirt" and paid $240 to the contractor, more than double. This issue is with who the homeowner contractored. Not us, as we delivered what we promised.

Hello.. here's a brief description of what took place.. [redacted] contacted me about getting two loads of dirt... I explained to him about what options he had..screened dirt or regular fill dirt. He asked for the regular" non screened " dirt.. so throughout the day we were texting back and forth...

about when the truck will arrive. I told him I would send two trucks over as soon as they get done with work.when the trucks arrived [redacted] went out to the street to greet them. He then walked  the driver to his backyard pull into his backyard and showed him where he needed it. Right after telling my driver where to dump he went inside his house. the driver backed into his yard, dumped and left...immediately the second truck came [redacted] greeted him out on the street and instructed him where to dump once again.after both trucks dumped [redacted] noticed his concrete driveway had slight cracks.. he immediately called me and told me about the damage. I went to his house 1 hr later to speak with him...He told me that I'm responsible for the damage.. I told him about our policy (which is on the Invoice he signed)  that we are not responsible for any damage if instructed to dump in a area...He then complained about the quality of the dirt.. I told him I would come the next day and remove the two loads ..I made good on my deal and came the next day with a tractor and dump truck.. I removed both piles and even offered to bring him two loads of screened dirt (a 500$ value) not to mention the money I spent to have workers go and clean up the two loads..I tried to reason with him and help out anyway I can, but no agreement was achieved. So I told him If he wanted to take further action, to take me to court .

I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

He never verbally or in writing informed me of their policy of NOT being responsible for broken cracked driveways until AFTER they broke my driveway. Further more he would NOT pick up the dirt with garbage in it until I signed his invoice and he wrote on it LOAD NO GOOD. Plus invoice does not say anywhere on it they are not responsible for cracked drive ways just curbline damage. On top of that he agreed to give his insurance info to my home owners agent so I could make a claim but when she called he would not give her anything and was very rude to her. He kept saying it was my fault for not telling his drivers not to drive over driveway and I should have guided them. He also kept saying he was not paying for anything. He only offered the "clean" dirt after I toold him I was taking him to court which I am. Hard to believe someone would run a bussiness like this and tell a client they are responsible for damages their drivers make and inform them of Their policies AFTER they damage your property and then be rude and un cooperative.I am not happy. I have to take Chemo daily and should not have to babysit delivery drivers when they make a delivery to my house. No other truck driver has damaged my property and as a matter of fact I found a company that delivered dirt and they asked why the other guys would drive over my drive way. Even [redacted] told me that had it been him making the delivery instead of his guys he would not have driven over it. I never told them or agreed to let them drive over it, and neither driver warned me in advance. I assumed they were competent like all the other bigger trucks that have made deliveries to my house. Boy was I wrong! not happy 

Regards,

These guys were referred by two coworkers and I wouldn't hire them again to move a dog house. They showed up 1 1/2 late and tried to bill for that time. A lot of my furniture was already wrapped from a previous move and all they had to do was load it on the truck. The turned a 2 1/2 job into an all day event. I tried calling the home office several times during the move because of their inept handling of valuable antiques. The final straw was a gash, not a scratch on a solid cherry desk I've had for over 40 years. We ended up settling for $400 less than the agreed terms and they had the nerve to say they would take the desk with them since it cost them $400. That won't even begin to cover the cost of restoring the desk. DON'T HIRE THESE GUYS IF YOU VALUE YOUR BELONGINGS!!!

Hello.. here's a brief description of what took place.. [redacted] contacted me about getting two loads of dirt... I explained to him about what options he had..screened dirt or regular fill dirt. He asked for the regular" non screened " dirt.. so throughout the day we were texting back and forth...

about when the truck will arrive. I told him I would send two trucks over as soon as they get done with work.when the trucks arrived [redacted] went out to the street to greet them. He then walked  the driver to his backyard pull into his backyard and showed him where he needed it. Right after telling my driver where to dump he went inside his house. the driver backed into his yard, dumped and left...immediately the second truck came [redacted] greeted him out on the street and instructed him where to dump once again.after both trucks dumped [redacted] noticed his concrete driveway had slight cracks.. he immediately called me and told me about the damage. I went to his house 1 hr later to speak with him...He told me that I'm responsible for the damage.. I told him about our policy (which is on the Invoice he signed)  that we are not responsible for any damage if instructed to dump in a area...He then complained about the quality of the dirt.. I told him I would come the next day and remove the two loads ..I made good on my deal and came the next day with a tractor and dump truck.. I removed both piles and even offered to bring him two loads of screened dirt (a 500$ value) not to mention the money I spent to have workers go and clean up the two loads..I tried to reason with him and help out anyway I can, but no agreement was achieved. So I told him If he wanted to take further action, to take me to court .