Prior to our last visit I asked for a one year list because it was within weeks of the one year date and within a week or so of our scheduled visit to come out and repair things which included the electrician come out againI mentioned that if they can send us their one year list prior to coming out, we can make one trip and schedule whomever we need to of bring materials, and take care of things they had on their listUnfortunately, we did not received anything from them which would have help them get little things done at the time even though it may not be are our responsibilityWe went out as scheduled and did what was required of us per our Builder Performance Guidelines that they signedThen they send a list from a home inspector they had come out and inspect the home with out Hedberg Homes being notified if we wanted to have someone representing Hedberg Homes during the inspectionThey emailed the report which I could not read because it was so small, so I emailed back (within hours) asking to resend the report because it was not readable and never got an email back Finally I get another list from them but not the inspection report of things that the home inspector noted and two items on the list was a screen and vent on the exterior of the homeThis happened when the storm came through and took out the screen and ventI responded in an email that we would not fix items on the home cause by the stormOne item is to replace a bad GFI which I told them our job superintendent would pick one up and set a time to come outSince then he has injured his foot and is having surgery, so as of this email it has not been replacedHowever, we willI did response to the list they sent and a couple of things that the home inspector found in which I asked for them to send a picture of a couple of thingsWe did not heard or got anything from them until nowI could read a couple of things on the report that the home inspector wants fixed
Prior to our last visit I asked for a one year list because it was within weeks of the one year date and within a week or so of our scheduled visit to come out and repair things which included the electrician come out againI mentioned that if they can send us their one year list prior to coming out, we can make one trip and schedule whomever we need to of bring materials, and take care of things they had on their listUnfortunately, we did not received anything from them which would have help them get little things done at the time even though it may not be are our responsibilityWe went out as scheduled and did what was required of us per our Builder Performance Guidelines that they signedThen they send a list from a home inspector they had come out and inspect the home with out Hedberg Homes being notified if we wanted to have someone representing Hedberg Homes during the inspectionThey emailed the report which I could not read because it was so small, so I emailed back (within hours) asking to resend the report because it was not readable and never got an email back Finally I get another list from them but not the inspection report of things that the home inspector noted and two items on the list was a screen and vent on the exterior of the homeThis happened when the storm came through and took out the screen and ventI responded in an email that we would not fix items on the home cause by the stormOne item is to replace a bad GFI which I told them our job superintendent would pick one up and set a time to come outSince then he has injured his foot and is having surgery, so as of this email it has not been replacedHowever, we willI did response to the list they sent and a couple of things that the home inspector found in which I asked for them to send a picture of a couple of thingsWe did not heard or got anything from them until nowI could read a couple of things on the report that the home inspector wants fixed