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Heil Brothers Lawn & Garden Equipment

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Reviews Heil Brothers Lawn & Garden Equipment

Heil Brothers Lawn & Garden Equipment Reviews (3)

Took my Snapper Pro wheel in to be replacedThey told me it just needed a tube After cutting of the valve stem they decided it was a tubeless tire Now I have a damaged wheel that I still need to replace and I have lost days use of my mower The owner would not accept responsibility and out right lied several times during our conversation Will never return!

HB charged $for mower tuneupHad to take it back timesThe steering alignment was still offThey charged and simply did not do work
Heil brothers was supposed to tuneup the mowerInstead, they fixed - or failed to fix - one issue at a time, clearly never actually testing the mowerI had to transport my mower to and from their store tImesThey were lazy in their diagnosis, forgetful about promised work, and didn't bother to even check their workThe mower had not even been blown off - it was covered in debris when they returned it to me - twiceThey also seemed to be vigorously avoiding work when we asked them to complete aspects of the job that they forgot, including telling us they couldn't remove an appendage because "the bolt was stripped." Owner *** was 100% unapologetic throughout and actually accused me of causing problems myself after the first failed "tuneup."

I took my lawn mower to Heil Brothers on Saturday, Sept 23rdI expected a sizable repair bill, but the staff quickly fixed my lawn mower at no charge! The staff was extremely helpful, and exemplify great customer service

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