We purchased a newly constructed home from Heisler Homes in 2013. The period of time to remedy outstanding deficiencies relating to construction has been excessive. Three years after the fact we still have unresolved issues. We have sent communication to the builder on multiple occasions and they will not even provide a response to keep their word relating to repairs they had previously agreed to make. Their website notes that they are dedicated to providing "ultimate customer satisfaction" which in our scenario is not the case.
We purchased a newly constructed home from Heisler Homes in 2013. The period of time to remedy outstanding deficiencies relating to construction has been excessive. Three years after the fact we still have unresolved issues. We have sent communication to the builder on multiple occasions and they will not even provide a response to keep their word relating to repairs they had previously agreed to make. Their website notes that they are dedicated to providing "ultimate customer satisfaction" which in our scenario is not the case.