The customer's friend or relative brought the cake in question bake. After looking at it we determined we were at fault. She was purchasing a different cake so we gave her full credit $21 for the cake she hard returned toward next purchase.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
The customer's friend or relative brought the cake in question bake. After looking at it we determined we were at fault. She was purchasing a different cake so we gave her full credit $21 for the cake she hard returned toward next purchase.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]