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Helen C Hickerson CPA

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Helen C Hickerson CPA Reviews (2)

Review: I am filing a complaint against Helen Hickerson C CPA for the negligent filing of my taxes. In late March I arranged with Helen Hickerson to complete and file my taxes. We agreed on a fee of approximately $350, which was less than I had paid my previous tax preparers. As the April 15th deadline approached it became apparent they would not complete my taxes on time. They told me that since I owned no taxes they would file for an extension. After the deadline had passed, I inquired when they would file. I was told Mrs. Hickerson was away on vacation to Las Vegas, and would take care of it upon her return. Later I was told she had a second vacation, was out for the day or had doctors appointments. In May I received notification that I was being a levied a fine for failing to file taxes. My calls to the tax preparers went unanswered and unreturned. On My 13 I went to the office determined to wait until I could speak with Mrs. Hickerson. She was out of the office again. After some time she arrived and I discussed my concern over the lateness of the filing and the fees. We had an amicable meeting. She assured me the taxes would be completed immediately.Finally, ten days later on May 23, I was told I could come in to sign for my taxes. When I arrived they presented me with a bill of $600 for the tax preparation, nearly double their original estimate. When I expressed my dismay that they increased my bill without advising me they reluctantly agreed to accept a compromise of $454. Within weeks I received a notice from the IRS that I owed in excess of $1500 and late fees. My tax preparer would not take my calls. I sought the advice of another tax agency. They traced the problem to a failure of the Hickerson office to request a late filing. The error was in filing a preliminary form and later an amended one. To expedite the correct filing of my taxes I secured a copy of the work from the second tax office, which shows the filing errors, and hand delivered it to Helen Hickersons office. I was informed they would not rectify their filing until I paid an additional $300 for their time. I do not believe they are acting in good faith. I have now accrued more fines from the IRS due to these delays and incorrect filing. Helen Hickersons office no longer communicates with me. Since I cannot receive satisfaction for my claim from Helen Hickerson I must resort to other options to settle this matter.I would welcome any advice you have for me on this matter.

Product_Or_Service: Tax preparation

Order_Number: N/A

Account_Number: N/A

Desired Settlement: DesiredSettlementID: Other (requires explanation)

I would like my taxes filed correctly. I would like my fines to be removed, either through correcting the errors or for Helen Hickerson to pay them.I do not expect to pay more than I have already I have already been charged to have this service performed.

I am filing a complaint against Helen Hickerson C CPA for the negligent filing of my taxes. In late March I arranged with Helen Hickerson to complete and file my taxes. We agreed on a fee of approximately $350, which was less than I had paid my previous tax preparers. As the April 15th deadline approached it became apparent they would not complete my taxes on time. They told me that since I owned no taxes they would file for an extension. After the deadline had passed, I inquired when they would file. I was told Mrs. Hickerson was away on vacation to Las Vegas, and would take care of it upon her return. Later I was told she had a second vacation, was out for the day or had doctors appointments. In May I received notification that I was being a levied a fine for failing to file taxes. My calls to the tax preparers went unanswered and unreturned. On My 13 I went to the office determined to wait until I could speak with Mrs. Hickerson. She was out of the office again. After some time she arrived and I discussed my concern over the lateness of the filing and the fees. We had an amicable meeting. She assured me the taxes would be completed immediately.Finally, ten days later on May 23, I was told I could come in to sign for my taxes. When I arrived they presented me with a bill of $600 for the tax preparation, nearly double their original estimate. When I expressed my dismay that they increased my bill without advising me they reluctantly agreed to accept a compromise of $454. Within weeks I received a notice from the IRS that I owed in excess of $1500 and late fees. My tax preparer would not take my calls. I sought the advice of another tax agency. They traced the problem to a failure of the Hickerson office to request a late filing. The error was in filing a preliminary form and later an amended one. To expedite the correct filing of my taxes I secured a copy of the work from the second tax office, which shows the filing errors, and hand delivered it to Helen Hickersons office. I was informed they would not rectify their filing until I paid an additional $300 for their time. I do not believe they are acting in good faith. I have now accrued more fines from the IRS due to these delays and incorrect filing. Helen Hickersons office no longer communicates with me. Since I cannot receive satisfaction for my claim from Helen Hickerson I must resort to other options to settle this matter.I would welcome any advice you have for me on this matter.
Product_Or_Service: Tax preparation
Order_Number: N/A
Account_Number: N/A

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Description: Accountants

Address: 7017 NE Highway 99 # 217, Vancouver, Washington, United States, 98665-0555

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