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Helene's Property Place

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Helene's Property Place Reviews (2)

These are the worst estate company in Pullman. They rent out houses in very bad state, poorly maintained, they are not open and never tell you what is wrong with the property, and on top of that their process of renting is never clear. At one point they asked my wife to write the details of her credit card in one of the forms, and insisted that it has to be filled. I wondered what they would use it for after the process. They are horrible.

Review: The business has not expressed due diligence in resolving a matter regarding a refrigerator in an apartment we are renting. The appliance has not been working since Saturday and we have yet to get in resolved. The business does not return calls and when a call is answered the person to whom we need to talk to is always "away" from the office. The staff is aloof and non-committal on resolution, stating that it's someone else's responsibility. This company charges outrageous rental fees, because they can, and have extremely poor costumer service relations.Desired Settlement: I would like a refrigerator by the end of this business day!

Business

Response:

[redacted] is not our tenant. Her daughter is the tenant and occupies the unit. We have no contractual obligations to speak with [redacted]. Her daughter, however, does have a working refrigerator. [redacted]

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Description: Real Estate, Real Estate Consultants, Real Estate Rental Service, Real Estate - Rentals by Individuals, Real Estate Agents, Real Estate Services, Property Management, Real Estate Developers, Apartments

Address: 225 NE Olsen St, Pullman, Washington, United States, 99163

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