November 7, 2016 To Whom It May Concern, After reviewing [redacted]'s complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you...
like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Customer satisfaction is very important to us. Therefore, customer support has gone and refunded 3 months worth of charges, which is a total of $239.85. It will take 5-7 business days for [redacted] to see this credit to his bank account. Also, his account with us is inactive; therefore he will not receive further shipments. We hope he is satisfied with the credit and want to apologize for any inconvenience this may have caused. Sincerely, Customer Support
October 19,2016 To Whom It May Concern, After reviewing [redacted]’s complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you...
like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Today, customer support has gone and refunded the request amount, which is a total of $149.92. It will take 5-7 business days for [redacted]’s to see this credit to her bank account. Also, her account with us is inactive; therefore she will not receive further shipments. We hope she is satisfied with the credit and want to apologize for any inconvenience this may have caused. Sincerely, Customer Support
November 23, 2016 After reviewing [redacted]’s complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you like it, for just the cost of...
shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Customer satisfaction is very important to us. Therefore, customer support has gone and refunded charges, which were a total of $149.92, on November 23, 2016. It will take 5-7 business days from that date for [redacted] to see this credit to her bank account. Also, her account with us is inactive; therefore she will not receive further shipments. We hope she is satisfied with the credit and want to apologize for any inconvenience this may have caused. Sincerely, Customer Support
November 23, 2016To whom it may concern, After reviewing [redacted]’ complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if...
you like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. It seems the customer has already been refunded $79.95 through the chargeback process on 11/16/2016. There will be no further recurring shipments. We hope she is satisfied with our business and we want to apologize for any inconvenience this may have caused. Sincerely, Customer Support
August 31, 2016 To Whom It May Concern, After reviewing [redacted]'s complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you...
like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Customer support has gone and refunded the rest of the charge, which is a total of $149.92. It will take 5-7 business days for [redacted] to see this credit to her bank account. Also, her account with us is inactive; therefore she will not receive further shipments. We hope she is satisfied with the credit and want to apologize for any inconvenience this may have caused. Sincerely, Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
April 3, 2017 After reviewing Ms. [redacted]’s complaint, we want to apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you like it, for just the...
cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Our records indicate Ms. [redacted] accepted a 50% refund on a recorded line when she called in on 03/31. In addition, her account with us is inactive; therefore, she will not receive any further shipments. We hope she is satisfied with our business and would like to apologize for any inconveniences this may have caused. Sincerely, Customer Support
January 1,2017 To Whom It May Concern, After reviewing Ms. [redacted]’s complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial...
period to see if you like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to. Customer satisfaction is very important to us. Customer support has refunded Ms. [redacted] a total of $39.98 on 1/02/2017. We hope she is satisfied with the credit she has received and want to apologize for any inconvenience this may have caused. Sincerely, Customer Support
November 7, 2016 To Whom It May Concern, After reviewing [redacted]'s complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you...
like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Customer satisfaction is very important to us. Therefore, customer support has gone and refunded 3 months worth of charges, which is a total of $239.85. It will take 5-7 business days for [redacted] to see this credit to his bank account. Also, his account with us is inactive; therefore he will not receive further shipments. We hope he is satisfied with the credit and want to apologize for any inconvenience this may have caused. Sincerely, Customer Support
October 19,2016 To Whom It May Concern, After reviewing [redacted]’s complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you...
like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Today, customer support has gone and refunded the request amount, which is a total of $149.92. It will take 5-7 business days for [redacted]’s to see this credit to her bank account. Also, her account with us is inactive; therefore she will not receive further shipments. We hope she is satisfied with the credit and want to apologize for any inconvenience this may have caused. Sincerely, Customer Support
November 23, 2016 After reviewing [redacted]’s complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you like it, for just the cost of...
shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Customer satisfaction is very important to us. Therefore, customer support has gone and refunded charges, which were a total of $149.92, on November 23, 2016. It will take 5-7 business days from that date for [redacted] to see this credit to her bank account. Also, her account with us is inactive; therefore she will not receive further shipments. We hope she is satisfied with the credit and want to apologize for any inconvenience this may have caused. Sincerely, Customer Support
November 23, 2016To whom it may concern, After reviewing [redacted]’ complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if...
you like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. It seems the customer has already been refunded $79.95 through the chargeback process on 11/16/2016. There will be no further recurring shipments. We hope she is satisfied with our business and we want to apologize for any inconvenience this may have caused. Sincerely, Customer Support
August 31, 2016 To Whom It May Concern, After reviewing [redacted]'s complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you...
like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Customer support has gone and refunded the rest of the charge, which is a total of $149.92. It will take 5-7 business days for [redacted] to see this credit to her bank account. Also, her account with us is inactive; therefore she will not receive further shipments. We hope she is satisfied with the credit and want to apologize for any inconvenience this may have caused. Sincerely, Customer Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
April 3, 2017 After reviewing Ms. [redacted]’s complaint, we want to apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial period to see if you like it, for just the...
cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Our records indicate Ms. [redacted] accepted a 50% refund on a recorded line when she called in on 03/31. In addition, her account with us is inactive; therefore, she will not receive any further shipments. We hope she is satisfied with our business and would like to apologize for any inconveniences this may have caused. Sincerely, Customer Support
January 1,2017 To Whom It May Concern, After reviewing Ms. [redacted]’s complaint, we apologize for any confusion. The package you received is a full thirty day supply, we do not offer sample sizes. We sent you a full size bottle and allow you to try it for the 14 day trial...
period to see if you like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to. Customer satisfaction is very important to us. Customer support has refunded Ms. [redacted] a total of $39.98 on 1/02/2017. We hope she is satisfied with the credit she has received and want to apologize for any inconvenience this may have caused. Sincerely, Customer Support