Helmkamp Auto Service

This customer's coach has been here since approximately May 22nd and has been a challenge Due to the age and engine combination, it has been very difficult to obtain replacement parts new or used There is one part still being addressed on this repair, an EGR tube which we have not been able to locate This part is exclusive to this vehicleMr& MrsTownzen are aware of this and have been very patient Currently an effort is being made to fabricate a replacement EGR tube, not necessarily an easy job This part is very important to this job to prevent serious engine damage in the future Once it was diagnosed what parts were needed on the engine, there were approximately four weeks of shopping for a headEventually one was found that was from a newer applicationThis head received was a match size for the engine size but then had to go to a machine shop to check over for cracks and to machine to this application The machine shop was on vacation once we received the part Once they reopened, they verified the head along with the original could be machined to work with this applicationThere have been other repair items that were requested completedIt is difficult to accommodate a job due to locating discontinued parts and waiting on other sources It certainly is not the norm except on specific jobs and parts availability of this nature It is also difficult to move jobs in and out of the shop during repairsThe flow of work begins backing up causing delays that are unavoidable when so many of the vehicles are the size of motorhomes and trucks Quality workmanship or as they say 'a job done right' is always our goal We hope they will be pleased with the work completed and we really are trying to finish what we started