Hemlock Healers Inc.

Our internal records indicate that this Rma was resolved and Qty 2 replacement memory sent. However, this customer is our repeat customer and has purchased from us since 2006, and apparently he did not receive the exchange. To resolve this issue we sent out another 2 modules under tracking number...

[redacted]  on 7/23/2015. The shipment was sent to the address we have on file [redacted] which differs slightly than the one listed on the complaint. We will track and check back with the customer to make sure he received the package.