We did immediately respond to this complaint directly to Ms [redacted] We did have many communications within the first couple of weeks as through January and February I also just contacted her about weeks ago The tree is not on her property nor is it her tree It belongs to the street association We did the removal of the tree immediately at our expense and offered to replace the tree Our truck did not careen into tree The tree was not healthy to begin with The truck brushed the upper branches and the whole tree fell and damaged our truck which we did not seek damages We are unable to make direct restitution to her since it is not on her property nor does she own the tree All of this was explained to Ms [redacted] I have spoken with [redacted] who I was doing the work for in the area and he did not think that the situation was that serious and replacement of the tree would be more than sufficient on our part
We did immediately respond to this complaint directly to Ms [redacted] We did have many communications within the first couple of weeks as through January and February I also just contacted her about weeks ago The tree is not on her property nor is it her tree It belongs to the street association We did the removal of the tree immediately at our expense and offered to replace the tree Our truck did not careen into tree The tree was not healthy to begin with The truck brushed the upper branches and the whole tree fell and damaged our truck which we did not seek damages We are unable to make direct restitution to her since it is not on her property nor does she own the tree All of this was explained to Ms [redacted] I have spoken with [redacted] who I was doing the work for in the area and he did not think that the situation was that serious and replacement of the tree would be more than sufficient on our part