Revdex.com Upstate South Carolina N Church St Suite C Greenville, SC Re: ID [redacted] The difference of $from the estimate to the invoice was to upgrade the quarter round from basic oak to hickory to match the flooring This was authorized by Mr [redacted] over the phone with [redacted] We had no problem paying for any damages that were incurred The problem arises with the [redacted] ’s trying to get Brooks Flooring to pay for a new custom front door when all that had was a basic builder front door We never saw the damages to the door that they are claiming we ‘destroyed’ but still we offered an extremely generous amount of $for a door replacement plus $for the painter We went to [redacted] with a picture of their original door and asked for a quote for a new one installed They gave us a written quote of $ The [redacted] ’s handed us a copy of the bill for the door they purchased and had installed by [redacted] for $5760.56! I have a picture that shows the old door and a picture of the new door, that will say it all As far at the two installers vsfour installers apparently the [redacted] ’s forgot that they told us that we could only do a portion of the job because their kitchen remodel wasn’t finished So we sent a smaller crew, when the remaining areas were done we sent a full crew Mr [redacted] (claiming to wanting to be professional) was extremely rude in an email to me stating ‘Ms [redacted] I believe you to be totally clueless’ and ‘you may want to reconsider your position’ Therefore, I handed this over to my attorney, since I apparently am not qualified Even though I have been in business since with zero Revdex.com complaints and A+ Angie’s list for the last three years, I must really treat my customers poorly I am sticking with my settlement offer for $8140.00; if they do not accept, we plan on going to the high court for the full amount due of $10,
This case is scheduled to be in Summary Court on ***/ It is in the hands of the Judge at this point Correct me if I am wrong, but I believe Revdex.com does not get involved if the case is in litigation.Sincerely, *** ***
Revdex.com Upstate South Carolina N Church St Suite C Greenville, SC Re: ID *** The difference of $from the estimate to the invoice was to upgrade the quarter round from basic oak to hickory to match the flooring. This was authorized by
Mr*** over the phone with *** *** We had no problem paying for any damages that were incurred. The problem arises with the ***’s trying to get Brooks Flooring to pay for a new custom front door when all that had was a basic builder front door. We never saw the damages to the door that they are claiming we ‘destroyed’ but still we offered an extremely generous amount of $for a door replacement plus $for the painter. We went to *** with a picture of their original door and asked for a quote for a new one installed. They gave us a written quote of $1275. The ***’s handed us a copy of the bill for the door they purchased and had installed by *** for $5760.56! I have a picture that shows the old door and a picture of the new door, that will say it all As far at the two installers vsfour installers…apparently the ***’s forgot that they told us that we could only do a portion of the job because their kitchen remodel wasn’t finished. So we sent a smaller crew, when the remaining areas were done we sent a full crew Mr*** (claiming to wanting to be professional) was extremely rude in an email to me…stating ‘Ms *** I believe you to be totally clueless’ and ‘you may want to reconsider your position’. Therefore, I handed this over to my attorney, since I apparently am not qualified. Even though I have been in business since with zero Revdex.com complaints and A+ Angie’s list for the last three years, I must really treat my customers poorly I am sticking with my settlement offer for $8140.00; if they do not accept, we plan on going to the high court for the full amount due of $10,
Revdex.com:
I have reviewed the response made
by the business in reference to complaint ID ***To answer the business owners question, according to the Revdex.com they will act mediator until such time a dispute goes to court which is not until October 6th at 10:am; at that time the Revdex.com will step aside
Regards,*** ***
Revdex.com Upstate South Carolina N Church St Suite C Greenville, SC Re: ID [redacted] The difference of $from the estimate to the invoice was to upgrade the quarter round from basic oak to hickory to match the flooring This was authorized by Mr [redacted] over the phone with [redacted] We had no problem paying for any damages that were incurred The problem arises with the [redacted] ’s trying to get Brooks Flooring to pay for a new custom front door when all that had was a basic builder front door We never saw the damages to the door that they are claiming we ‘destroyed’ but still we offered an extremely generous amount of $for a door replacement plus $for the painter We went to [redacted] with a picture of their original door and asked for a quote for a new one installed They gave us a written quote of $ The [redacted] ’s handed us a copy of the bill for the door they purchased and had installed by [redacted] for $5760.56! I have a picture that shows the old door and a picture of the new door, that will say it all As far at the two installers vsfour installers apparently the [redacted] ’s forgot that they told us that we could only do a portion of the job because their kitchen remodel wasn’t finished So we sent a smaller crew, when the remaining areas were done we sent a full crew Mr [redacted] (claiming to wanting to be professional) was extremely rude in an email to me stating ‘Ms [redacted] I believe you to be totally clueless’ and ‘you may want to reconsider your position’ Therefore, I handed this over to my attorney, since I apparently am not qualified Even though I have been in business since with zero Revdex.com complaints and A+ Angie’s list for the last three years, I must really treat my customers poorly I am sticking with my settlement offer for $8140.00; if they do not accept, we plan on going to the high court for the full amount due of $10,
This case is scheduled to be in Summary Court on ***/ It is in the hands of the Judge at this point Correct me if I am wrong, but I believe Revdex.com does not get involved if the case is in litigation.Sincerely, *** ***
Revdex.com Upstate South Carolina N Church St Suite C Greenville, SC Re: ID *** The difference of $from the estimate to the invoice was to upgrade the quarter round from basic oak to hickory to match the flooring. This was authorized by
Mr*** over the phone with *** *** We had no problem paying for any damages that were incurred. The problem arises with the ***’s trying to get Brooks Flooring to pay for a new custom front door when all that had was a basic builder front door. We never saw the damages to the door that they are claiming we ‘destroyed’ but still we offered an extremely generous amount of $for a door replacement plus $for the painter. We went to *** with a picture of their original door and asked for a quote for a new one installed. They gave us a written quote of $1275. The ***’s handed us a copy of the bill for the door they purchased and had installed by *** for $5760.56! I have a picture that shows the old door and a picture of the new door, that will say it all As far at the two installers vsfour installers…apparently the ***’s forgot that they told us that we could only do a portion of the job because their kitchen remodel wasn’t finished. So we sent a smaller crew, when the remaining areas were done we sent a full crew Mr*** (claiming to wanting to be professional) was extremely rude in an email to me…stating ‘Ms *** I believe you to be totally clueless’ and ‘you may want to reconsider your position’. Therefore, I handed this over to my attorney, since I apparently am not qualified. Even though I have been in business since with zero Revdex.com complaints and A+ Angie’s list for the last three years, I must really treat my customers poorly I am sticking with my settlement offer for $8140.00; if they do not accept, we plan on going to the high court for the full amount due of $10,
Revdex.com:
I have reviewed the response made
by the business in reference to complaint ID ***To answer the business owners question, according to the Revdex.com they will act mediator until such time a dispute goes to court which is not until October 6th at 10:am; at that time the Revdex.com will step aside
Regards,*** ***