Hendrik Krosschell O.D.

Customer agreed to reschedule the delivery to earlier timeOur driver show up one hour earlier (this is not local delivery from our NY warehouse to customer's address in Florida, we can only estimate delivery time)Customer received free upgrade from curbside delivery to in-home deliveryOur
driver brought all boxes inside, opened and inspected with customer for damages. Customer have never received an email saying that damage will not be replacedPlease find the text of our email conversation below:*** *** ***
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***MIG Furniture, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]  NOTE: Business did not provide all correspondence that was sent to me.  Only the verbiage that was in their favor was sent.  Only after a complaint was filed, and business was notified of complaint were they willing to work with me to resolve the issues at hand.  Until final delivery is received, undamaged, case needs to remain open.ATTACHED is full correspondence between myself and the seller.