[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, the undertone of the company's response stating that they resolved the issue despite me not being their customer solidifies their reputation for poor customer service. Stating that the City of Cheviot is happy with their work is not at all relevant to my complaint.
Regards,
[redacted]
Business stated they have taken care of the situation two weeks ago by adding topsoil, seed and straw to this person's yard, although she is not their customer. This business did work for the city of Cheviot, who is happy with their work.
[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, the undertone of the company's response stating that they resolved the issue despite me not being their customer solidifies their reputation for poor customer service. Stating that the City of Cheviot is happy with their work is not at all relevant to my complaint.
Regards,
[redacted]
Business stated they have taken care of the situation two weeks ago by adding topsoil, seed and straw to this person's yard, although she is not their customer. This business did work for the city of Cheviot, who is happy with their work.