Henrich Insurance Group

Customer is with an admitted carrier so billing and refunds are direct bill from the carrier *** ***We received necessary documentation to cancel policy on 4-13-It is agency policy for customer to cancel mid term to either supply a settlement statement (if home sold) or proof of
replacement coverage and a signed statement in order to cancel coverageWe received necessary documentation to cancel policy on 4-13-*** *** was going through some internal changes so refund process got delayed on their endRefund is set to process on 5-16-see attached