DO NOT try doing business with Henry Briggs in Richmond, VAEveryone in the office is unprofessional, they are lying and disrespectfulMy husband and I, were searching for a rental property and found the one we wanted that was listed with this real estate companyInitially, we've met with the gentleman who was showing the property and he was really nice and friendlyIt went way downhill from thereTHIS COMPANY JUST TAKES MONEY and then, they lie to you that for some reason made up by them, you did not get approvedMy husband and I went into the office to submit the rental application and to pay the feeThis company never discloses what the qualifying factors areThey do NOT inform you about what the credit score should be, nor about minimum incomeMy husband had a credit score of and an income of over $100,a year, no negative holds on credit report, no bankruptcies, no judgementsYet, after we were told that we could get the keys to the property as early as in hours, when we called the next morning, different employees took our call and kept on telling us that the manager was not in the office and they couldn't give us an answerAfter insisting throughout the day, finally, in the afternoon, a different person picked up the phone and informed me that our application was denied because my husband didn't have good credit scoreUpon my questioning and requests to speak with the manager, I was told that the manager did not want to talk to me and that was the final answerLater on, we found out that the same property we were looking to rent was available for over months and that there have been more people who paid deposits and never got approvedStill shocked how this business is still allowed to keep its doors openThey should be ashamed of how they treat honest, hard-working individualsBut, obviously, they are not and that's how they make their money
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] NB: It is with shock, I read Henry Briggs response, and claimsSince Revdex.com did not give me a chance to show evidence of my claim, I was unable to forward emails sent to Henry BriggsI will be seeking legal counsel and suing Henry Briggs, and he will have to show evidence that he fixed issues, tried to let me out of my lease (he wrote threatening me), and that I was disrespectful to his contractorsI have the phone numbers of some of his contractors, and I know under oath they will not tell a lie on his behalf If you want to resolve this case and save someone else from going through what I went through, please let me know so I can send you emails, and pictures of the houseFinally, I do not know what Henry Briggs offer is
In response to your letter concerning the above referenced case number, I would like to provide an update on the situation. The tenant, Ms. [redacted] , lives on the 1st floor of a 3-story apartment building. The leaks in the living room and kitchen ceiling came from two different... sources. The 1st leak was reported at 9:48 at night. Within 2 hours, we had a contractor there to handle the situation. It turned out that the tenant who lived above Ms. [redacted] was mopping the floor and used too much water causing leakage into Ms. [redacted] ’s apartment. The 2nd leak came after a night of raining. We had a contractor on site the same day the leak was reported. Having a leak into a 1st floor apartment on a 3-story building is unusual. We monitored the leak and discovered it was caused by a defective gutter. That gutter has been repaired and we have had several rains since then with no further water into the apartment.We have met personally with Ms. [redacted] and have arranged for one of our painters to schedule a time convenient with her to repaint the affected areas. Neither of these two leaks could have been anticipated and we feel our response time (2 hours after hours and same day for the 2nd leak) speaks volumes to our service. We look forward to a good working relationship with Ms. [redacted] as we move forward.If you have any questions, please feel free to give me a call.
DO NOT try doing business with Henry Briggs in Richmond, VAEveryone in the office is unprofessional, they are lying and disrespectfulMy husband and I, were searching for a rental property and found the one we wanted that was listed with this real estate companyInitially, we've met with the gentleman who was showing the property and he was really nice and friendlyIt went way downhill from thereTHIS COMPANY JUST TAKES MONEY and then, they lie to you that for some reason made up by them, you did not get approvedMy husband and I went into the office to submit the rental application and to pay the feeThis company never discloses what the qualifying factors areThey do NOT inform you about what the credit score should be, nor about minimum incomeMy husband had a credit score of and an income of over $100,a year, no negative holds on credit report, no bankruptcies, no judgementsYet, after we were told that we could get the keys to the property as early as in hours, when we called the next morning, different employees took our call and kept on telling us that the manager was not in the office and they couldn't give us an answerAfter insisting throughout the day, finally, in the afternoon, a different person picked up the phone and informed me that our application was denied because my husband didn't have good credit scoreUpon my questioning and requests to speak with the manager, I was told that the manager did not want to talk to me and that was the final answerLater on, we found out that the same property we were looking to rent was available for over months and that there have been more people who paid deposits and never got approvedStill shocked how this business is still allowed to keep its doors openThey should be ashamed of how they treat honest, hard-working individualsBut, obviously, they are not and that's how they make their money
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] NB: It is with shock, I read Henry Briggs response, and claimsSince Revdex.com did not give me a chance to show evidence of my claim, I was unable to forward emails sent to Henry BriggsI will be seeking legal counsel and suing Henry Briggs, and he will have to show evidence that he fixed issues, tried to let me out of my lease (he wrote threatening me), and that I was disrespectful to his contractorsI have the phone numbers of some of his contractors, and I know under oath they will not tell a lie on his behalf If you want to resolve this case and save someone else from going through what I went through, please let me know so I can send you emails, and pictures of the houseFinally, I do not know what Henry Briggs offer is
In response to your letter concerning the above referenced case number, I would like to provide an update on the situation. The tenant, Ms. [redacted] , lives on the 1st floor of a 3-story apartment building. The leaks in the living room and kitchen ceiling came from two different... sources. The 1st leak was reported at 9:48 at night. Within 2 hours, we had a contractor there to handle the situation. It turned out that the tenant who lived above Ms. [redacted] was mopping the floor and used too much water causing leakage into Ms. [redacted] ’s apartment. The 2nd leak came after a night of raining. We had a contractor on site the same day the leak was reported. Having a leak into a 1st floor apartment on a 3-story building is unusual. We monitored the leak and discovered it was caused by a defective gutter. That gutter has been repaired and we have had several rains since then with no further water into the apartment.We have met personally with Ms. [redacted] and have arranged for one of our painters to schedule a time convenient with her to repaint the affected areas. Neither of these two leaks could have been anticipated and we feel our response time (2 hours after hours and same day for the 2nd leak) speaks volumes to our service. We look forward to a good working relationship with Ms. [redacted] as we move forward.If you have any questions, please feel free to give me a call.