We received a notice from the Revdex.com regarding your complaint about a pot you received as a gift that is defective The name “Megaware” represents many different lines of cookware sold over many years by different companies Without seeing the actual piece, we cannot tell which product line this pot is from or if it is even one that we sold However, I can refer you to the generic warranty information listed below for all of our cookware lines found on our website Please follow the instructions below in order for us to honor your claim Since it was a gift and you do not have a sales receipt, we will waive that requirement as an exception in this instanceLimited Warranty Our cookware is under warranty for years from its date of purchase to be free from defects in materials and workmanship while under useThis warranty does not cover misuses, scratching, staining, abuse, institution or commercial useThis warranty gives you specific legal rights and you may have other rights, which may vary from state to state.To obtain warranty service return this product to Heritage Mint, Ltd., [redacted] ***, USAPlease include your name, address, and day time telephone number, a copy of dated sales receipt and description of the problemWe will replace it with a similar product of equal or greater value at our optionIf you have any questions regarding this warranty, please email [email protected], call ###-###-####, or write to the address above Best regards, Customer ServiceHeritage Mint, Ltd/ Megaware, LLC [redacted]
We received a notice from the Revdex.com regarding your complaint about a pot you received as a gift that is defective. The name “Megaware” represents many different lines of cookware sold over many years by different companies. Without seeing the actual piece, we cannot tell...
which product line this pot is from or if it is even one that we sold. However, I can refer you to the generic warranty information listed below for all of our cookware lines found on our website. Please follow the instructions below in order for us to honor your claim. Since it was a gift and you do not have a sales receipt, we will waive that requirement as an exception in this instance. Limited Warranty Our cookware is under warranty for 2 years from its date of purchase to be free from defects in materials and workmanship while under normal use. This warranty does not cover misuses, scratching, staining, abuse, institution or commercial use. This warranty gives you specific legal rights and you may have other rights, which may vary from state to state.To obtain warranty service return this product to Heritage Mint, Ltd., [redacted], USA. Please include your name, address, and day time telephone number, a copy of dated sales receipt and description of the problem. We will replace it with a similar product of equal or greater value at our option. If you have any questions regarding this warranty, please email [email protected], call ###-###-####, or write to the address above. Best regards, Customer ServiceHeritage Mint, Ltd. / Megaware, LLC[redacted]
We received a notice from the Revdex.com regarding your complaint about a pot you received as a gift that is defective The name “Megaware” represents many different lines of cookware sold over many years by different companies Without seeing the actual piece, we cannot tell which product line this pot is from or if it is even one that we sold However, I can refer you to the generic warranty information listed below for all of our cookware lines found on our website Please follow the instructions below in order for us to honor your claim Since it was a gift and you do not have a sales receipt, we will waive that requirement as an exception in this instanceLimited Warranty Our cookware is under warranty for years from its date of purchase to be free from defects in materials and workmanship while under useThis warranty does not cover misuses, scratching, staining, abuse, institution or commercial useThis warranty gives you specific legal rights and you may have other rights, which may vary from state to state.To obtain warranty service return this product to Heritage Mint, Ltd., [redacted] ***, USAPlease include your name, address, and day time telephone number, a copy of dated sales receipt and description of the problemWe will replace it with a similar product of equal or greater value at our optionIf you have any questions regarding this warranty, please email [email protected], call ###-###-####, or write to the address above Best regards, Customer ServiceHeritage Mint, Ltd/ Megaware, LLC [redacted]
We received a notice from the Revdex.com regarding your complaint about a pot you received as a gift that is defective. The name “Megaware” represents many different lines of cookware sold over many years by different companies. Without seeing the actual piece, we cannot tell...
which product line this pot is from or if it is even one that we sold. However, I can refer you to the generic warranty information listed below for all of our cookware lines found on our website. Please follow the instructions below in order for us to honor your claim. Since it was a gift and you do not have a sales receipt, we will waive that requirement as an exception in this instance. Limited Warranty Our cookware is under warranty for 2 years from its date of purchase to be free from defects in materials and workmanship while under normal use. This warranty does not cover misuses, scratching, staining, abuse, institution or commercial use. This warranty gives you specific legal rights and you may have other rights, which may vary from state to state.To obtain warranty service return this product to Heritage Mint, Ltd., [redacted], USA. Please include your name, address, and day time telephone number, a copy of dated sales receipt and description of the problem. We will replace it with a similar product of equal or greater value at our option. If you have any questions regarding this warranty, please email [email protected], call ###-###-####, or write to the address above. Best regards, Customer ServiceHeritage Mint, Ltd. / Megaware, LLC[redacted]