Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: Again, this is a facility where I have lived for some time I am very familiar with the parking pass policy and have not been towed before The pass was properly displayed on my dashboard as it always is-when I left the vehicle When I went to retrieve my vehicle that was illegally towed, I noticed that the pass had been moved from my dash to the center console This is after Tow Jams towing lifted the front end of my vehicle very high and towed it 10+ miles across town to their lot filled with potholes and speedbumps There is no doubt that they targeted my nice vehicle and were able to shake the pass off my dash which is why the attached pictures show it on the console While my wife and I were searching for my vehicle (before we were aware that it had been illegally towed), we saw another tow truck driver from Tow Jams targeting another nice new high dollar sportscar with a parking pass clearly displayed on the dashboard The driver was walking around it, taking pictures then called his boss and was discussing whether or not to tow itIt then became very clear to us that this business was fraudulently targeting higher end vehicles and illegally towing them to their lot and along the way, had developed a technique to encourage the pass to fall off the dash or out of sight to justify their illegal tow Tow Jams towing fraudulently targets and tows vehicles to extort cash funds from the owners Tow Jams, a business which employs fraudulent practices as above and depends on extorting cash from the innocent victims, must have their license revoked immediately Sincerely, Adam T***
From: *** *** *** Sent: Tuesday, August 11, 7:AMTo: InfoSubject: Revdex.com COMPLAINT ID:***Dear, *** ***.Here is the video of the car that we towed it at July 18.2015. Video is showing red light that mean meter expired which took at July 17th
11:34:pm. Driver called HPD at 11:47pm to check up. We didn't refused to show themWe asked them to wait outside of gate until driver comes backwith camera. However, we locked the gate for our securitywe locked our-self not the people. They are waiting at outside open areaThey can ask any help any time to any body. And we answered all the questions they asked. -- Damon K***Towjams*** *** ***
*** ** ***
Complaint: ***
I appreciate the response from the manager but CLEARLY there has been a mix up when the tow company towed my vehicleThe pictures that the tow manager provided are not of my vehicle.
Sincerely,
*** ***
HiMy name is Damon K*** who is manager from Towjams. We do have contract from *** *** Tower that whoever need to park in the guest parking lot they need to put arrival time and unit number. My driver arrived at 5/20/7:03pmAs *** *** tower asked us random check
for the quest parking lot. This car parked at Guest parking ***Expired timeTowed the vehicle to *** *** *** *** *** ***Total tow fee is 90$ for hook up with dolly52.5$ for the mile fee (7.5$ per mile), 25$ storage feeTotal comes out 167.50$Call HPD for check at 7:03pm, log in time 7:10pm. Later night, he called us told me that we illegally tow his car for no reason, he wanted to sue us and drop the business. Resident Manager called us for let him go for free as favorHowever, I told him we can notI told him only we can wave the mileage fee which was 52.50$167.50-= 115$. He came to yard and only to pay only 100$He spoke very funny and un-respect way to meAnd want to know the owner name of the businessI told him if you have problem, you have to deal with meor call HPD. Any question back to us, ***or ***
Attached the pictures. It is public parking lot that you have to display the parking ticket on the dashboard. There are sign and information each floor include ticket machine and nice it also explain in the ticket front and back. This car towed for un-display the
parking ticket in the dashboardpicture showed the ticket was in the middle cup holder, and up side downWe can not see the day and time. Any other question, let us knowthank you
From: Damon K[redacted] [mailto:[redacted]@gmail.com] Sent: Wednesday, April 26, 2017 4:21 PMTo: Revdex.com <[email protected]>Subject: Re: You have a New Message from Revdex.com of Hawaii Regarding Complaint #[redacted]Attached the W-9 form. Big Mahalo. Damon...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because: Again, this is a facility where I have lived for some time. I am very familiar with the parking pass policy and have not been towed before. The pass was properly displayed on my dashboard as it always is-when I left the vehicle. When I went to retrieve my vehicle that was illegally towed, I noticed that the pass had been moved from my dash to the center console. This is after Tow Jams towing lifted the front end of my vehicle very high and towed it 10+ miles across town to their lot filled with potholes and speedbumps. There is no doubt that they targeted my nice vehicle and were able to shake the pass off my dash which is why the attached pictures show it on the console. While my wife and I were searching for my vehicle (before we were aware that it had been illegally towed), we saw another tow truck driver from Tow Jams targeting another nice new high dollar sportscar with a parking pass clearly displayed on the dashboard. The driver was walking around it, taking pictures then called his boss and was discussing whether or not to tow it. It then became very clear to us that this business was fraudulently targeting higher end vehicles and illegally towing them to their lot and along the way, had developed a technique to encourage the pass to fall off the dash or out of sight to justify their illegal tow. Tow Jams towing fraudulently targets and tows vehicles to extort cash funds from the owners. Tow Jams, a business which employs fraudulent practices as above and depends on extorting cash from the innocent victims, must have their license revoked immediately.
Sincerely,
Adam T[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: Again, this is a facility where I have lived for some time I am very familiar with the parking pass policy and have not been towed before The pass was properly displayed on my dashboard as it always is-when I left the vehicle When I went to retrieve my vehicle that was illegally towed, I noticed that the pass had been moved from my dash to the center console This is after Tow Jams towing lifted the front end of my vehicle very high and towed it 10+ miles across town to their lot filled with potholes and speedbumps There is no doubt that they targeted my nice vehicle and were able to shake the pass off my dash which is why the attached pictures show it on the console While my wife and I were searching for my vehicle (before we were aware that it had been illegally towed), we saw another tow truck driver from Tow Jams targeting another nice new high dollar sportscar with a parking pass clearly displayed on the dashboard The driver was walking around it, taking pictures then called his boss and was discussing whether or not to tow itIt then became very clear to us that this business was fraudulently targeting higher end vehicles and illegally towing them to their lot and along the way, had developed a technique to encourage the pass to fall off the dash or out of sight to justify their illegal tow Tow Jams towing fraudulently targets and tows vehicles to extort cash funds from the owners Tow Jams, a business which employs fraudulent practices as above and depends on extorting cash from the innocent victims, must have their license revoked immediately Sincerely, Adam T***
I think I send wrong picture of last car license plateI will send another picture. However, two picture is right one for the car
From: *** *** *** Sent: Tuesday, August 11, 7:AMTo: InfoSubject: Revdex.com COMPLAINT ID:***Dear, *** ***.Here is the video of the car that we towed it at July 18.2015. Video is showing red light that mean meter expired which took at July 17th
11:34:pm. Driver called HPD at 11:47pm to check up. We didn't refused to show themWe asked them to wait outside of gate until driver comes backwith camera. However, we locked the gate for our securitywe locked our-self not the people. They are waiting at outside open areaThey can ask any help any time to any body. And we answered all the questions they asked. -- Damon K***Towjams*** *** ***
*** ** ***
Complaint: ***
I appreciate the response from the manager but CLEARLY there has been a mix up when the tow company towed my vehicleThe pictures that the tow manager provided are not of my vehicle.
Sincerely,
*** ***
HiMy name is Damon K*** who is manager from Towjams. We do have contract from *** *** Tower that whoever need to park in the guest parking lot they need to put arrival time and unit number. My driver arrived at 5/20/7:03pmAs *** *** tower asked us random check
for the quest parking lot. This car parked at Guest parking ***Expired timeTowed the vehicle to *** *** *** *** *** ***Total tow fee is 90$ for hook up with dolly52.5$ for the mile fee (7.5$ per mile), 25$ storage feeTotal comes out 167.50$Call HPD for check at 7:03pm, log in time 7:10pm. Later night, he called us told me that we illegally tow his car for no reason, he wanted to sue us and drop the business. Resident Manager called us for let him go for free as favorHowever, I told him we can notI told him only we can wave the mileage fee which was 52.50$167.50-= 115$. He came to yard and only to pay only 100$He spoke very funny and un-respect way to meAnd want to know the owner name of the businessI told him if you have problem, you have to deal with meor call HPD. Any question back to us, ***or ***
Attached the pictures. It is public parking lot that you have to display the parking ticket on the dashboard. There are sign and information each floor include ticket machine and nice it also explain in the ticket front and back. This car towed for un-display the
parking ticket in the dashboardpicture showed the ticket was in the middle cup holder, and up side downWe can not see the day and time. Any other question, let us knowthank you
From: Damon K[redacted] [mailto:[redacted]@gmail.com] Sent: Wednesday, April 26, 2017 4:21 PMTo: Revdex.com <[email protected]>Subject: Re: You have a New Message from Revdex.com of Hawaii Regarding Complaint #[redacted]Attached the W-9 form. Big Mahalo. Damon...
K[redacted]@gmail.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because: Again, this is a facility where I have lived for some time. I am very familiar with the parking pass policy and have not been towed before. The pass was properly displayed on my dashboard as it always is-when I left the vehicle. When I went to retrieve my vehicle that was illegally towed, I noticed that the pass had been moved from my dash to the center console. This is after Tow Jams towing lifted the front end of my vehicle very high and towed it 10+ miles across town to their lot filled with potholes and speedbumps. There is no doubt that they targeted my nice vehicle and were able to shake the pass off my dash which is why the attached pictures show it on the console. While my wife and I were searching for my vehicle (before we were aware that it had been illegally towed), we saw another tow truck driver from Tow Jams targeting another nice new high dollar sportscar with a parking pass clearly displayed on the dashboard. The driver was walking around it, taking pictures then called his boss and was discussing whether or not to tow it. It then became very clear to us that this business was fraudulently targeting higher end vehicles and illegally towing them to their lot and along the way, had developed a technique to encourage the pass to fall off the dash or out of sight to justify their illegal tow. Tow Jams towing fraudulently targets and tows vehicles to extort cash funds from the owners. Tow Jams, a business which employs fraudulent practices as above and depends on extorting cash from the innocent victims, must have their license revoked immediately.
Sincerely,
Adam T[redacted]