Henry F. Shaffner House Bed & Breakfast

I purchased a [redacted] Insurance Policy as part of the car purchase contract on April 2, The contract was dated March 21, 2018, by the dealership, though the contract was signed on the 2nd of April On April 4th I called to have the policy activated and was told that it would not be processed for two weeksI contacted the dealership via a text message to the salesman, Chad S [redacted] , to cancel the policyNo one got back to me until the following Saturday, April 7th, when I was out of townFinally, I got a return call from the salesmanHe told me to go into the dealership when I got back into town and speak to "Roy"On that morning, I entered a dispute with the credit card company that processed part of my down payment because the dealership was so slow to respond to my concern When I returned to town on Tuesday, April 10th, I went to see "Roy" at the dealershipHe knew nothing about cancelling the policy or how to go about doing soThat was a completely wasted tri

We purchased a 135i less than months ago and at least once a week the engine light would go on but would reset itself so Co's said there's nothing they can do until the light stays on, then the oil light would do the same and again Co's would say there's nothing they could do until the light stays onFinally it dies on us without any warning the car smelled like gasoline and we had to have it towed to CosThey charged us $to replace the fuel injectors and the oil sensor levelWithin minutes of driving it off the lot, the check engine light comes back on and so it's back in the shop again! This time they said it was the turbo bracket and so they replaced it and said they did a point inspection and drove it for minutes and everything was fineWe picked it up at pm Thursday night and at pm the check engine light came back onMy husband called Cos Friday and told them he was really sick and tired of the BS and they told him to bring it back in and they would di

I looked at a vehicle last night before they were closingI fell in love with it but it was at closing timeRespecting their time to want to leave the sales rep and myself agreed to come back first thing in the morning to get an appraisel doneI showed up and saw someone else looking at the vehicleI went into dealership and notified them of this and was ready to proceed forwardThere were closed door conversations and a very high stress level around thisThey took my keys to appraise car and seemed like we were moving forward since we test drove night before and sales rep had the keys on his desk for the next daySounds like the other rep took them off his desk and starting working with the other peopleThere were more conversations going on about it as my car was being appraisedThey came back and we discussed some more negottiations on this vehicleAfter one hour and minutes the rep came back and said the car sold to the other customerWe were shocked, very upset and d

Horrible service, don’t answer messages, don’t return callsI brought them a driving functional vehicle to repair and after months they charged me $and when I came to pick it up, my engine was taken outIt was in worse shape then when I brought it

I purchased a *** Insurance Policy as part of the car purchase contract on April 2, The contract was dated March 21, 2018, by the dealership, though the contract was signed on the 2nd of April
On April 4th I called to have the policy activated and was told that it would not be processed for two weeksI contacted the dealership via a text message to the salesman, Chad S***, to cancel the policyNo one got back to me until the following Saturday, April 7th, when I was out of townFinally, I got a return call from the salesmanHe told me to go into the dealership when I got back into town and speak to "Roy"On that morning, I entered a dispute with the credit card company that processed part of my down payment because the dealership was so slow to respond to my concern
When I returned to town on Tuesday, April 10th, I went to see "Roy" at the dealershipHe knew nothing about cancelling the policy or how to go about doing soThat was a completely wasted tri