Henrys Irrigation

Initial Business Response / [redacted] (1000, 9, 2015/05/22) */ The customer in question, I did drain tile work, downspouts, and put in a basin between the housesI explained this would not resolve all the issuesThey already had basement issuesThere is not way to stop the basement leaking, without the basement being fixedI sent my guys back out there and re dug the drain tile and they moved the drainage to the rear of the house and showed her boyfriend the work and he said it is fineShe called back and I told her I would come out there personally to assure the work is done rightI want to get this case resolvedI have an appointment scheduled to go to the customers home Initial Consumer Rebuttal / [redacted] (2000, 17, 2015/06/19) */ Henrys come out and resolved the problem

Initial Business Response /* (1000, 9, 2015/05/22) */
The customer in question, I did drain tile work, downspouts, and put in a basin between the houses. I explained this would not resolve all the issues. They already had basement issues. There is not way to stop the basement leaking, without...

the basement being fixed. I sent my guys back out there and re dug the drain tile and they moved the drainage to the rear of the house and showed her boyfriend the work and he said it is fine. She called back and I told her I would come out there personally to assure the work is done right. I want to get this case resolved. I have an appointment scheduled to go to the customers home.
Initial Consumer Rebuttal /* (2000, 17, 2015/06/19) */
Henrys come out and resolved the problem.