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Hensley Coating, Inc.

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Reviews Hensley Coating, Inc.

Hensley Coating, Inc. Reviews (27)

I am rejecting the proposed response for three reasonsThe main reason is that Stone Street Capital's website should have an easily accessible online form to be placed on their do not call listThey have been sending mail for years that makes me susceptible to identity or financial theftThe second reason is that I am registered on the national do not call list and these calls (and mailings) should have never occurred in the first place.I am also rejecting this resolution for the sole purpose of providing information to be passed on to Stone Street Capital so that I can be placed on their do not call list.*** ***###-###-####*** ** *** *** ***Vancouver, WA ***

From: David L*** Date: Tue, Nov 10, at 4:PMSubject: Revdex.com complaint ID ***To: "*** *** (***@myRevdex.com.org)" Re: *** ***, ID: *** Dear *** ***, This letter is to confirm that we have received your correspondence dated October 30,
to Stone Street Capital, in regards to the complaint filed by the above referenced individual Prior to this request we have no previous written correspondence filed by *** *** regarding this issue.In response to the complaint, please be advised of the following: *** *** is trying to sell us and we are trying to buy some of his structured settlement payments In order to do that we have to comply with the New York State law that governs the transfer of these payments and we have to obtain a court order approving the transfer We are not able to control or predict when or the outcome of our petition in New York, as that is in the hands of a Judge and not in our hands. *** *** executed a contract with Stone Street on August 25, In order to close the transaction it needs to be approved by a New York court We immediately filed the court petition in Queens County, under case # ***/**The court subsequently set a hearing for this matter on November 17, This will be a submission date, where *** *** does not have to appearPursuant to the New York statute, the court has up to days to make a ruling on the matterStone Street has been very diligent in trying to push this matter along as fast as possible; however, we are unfortunately at the mercy of the court in making a decision on this matter If you have any other questions in this regard, please feel free to give us a call, but rest assured, we are doing everything we can to get this matter approved for youWe sincerely apologize for any inconvenience this may have caused Should you have any questions or concerns please feel free to contact me directly at *** ***. Sincerely,Stone Street Capital, LLC David *L***SrVice President and General CounselStone Street Capital, LLCSuite *** *** ***Bethesda, MD ***Company Number: *** *** ***Direct Line: *** *** ***Cell: *** *** ***Fax: *** *** ***

October 30,
*** ***
Trade Practice Consultant
Revdex.com
*** ** *** *** *** ***
*** ** ***
Re: *** *** *** * ***
Dear *** ***
This letter is to confirm that we
have received your correspondence dated October 16, 2015to Stone Street Capital, in
regards to the complaint filed by the above referenced individual Prior to this request we have no previous
written correspondence filed by *** *** requesting he be placed on our Do Not Call/ Do Not Mail
list
In response to this request, *** *** address and phone number has been placed on our permanent Do Not Call/ Do Not
Mail list and he will not receive any solicitation from Stone Street Capital or
any of its affiliatesDue to the probability that a mailer has already been
sent to the mail house, this request will take effect thirty (30) days from the
above dateWe sincerely apologize for any inconvenience this may have caused
Should you have any questions or
concerns please feel free to contact me directly at ***
Sincerely, Abagail TA*** ***Assistant Division Counsel
Stone Street
Capital, LLC

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

April 6,
*** ***
Trade Practice Consultant
Revdex.com
KStreet NW, 10th
Floor
Washington, DC
Re:
*** ***; case:
***
Dear *** ***,
This letter is to confirm that we
have received your correspondence dated March 29, to Stone Street Capital,
in regards to the complaint filed by the above referenced individual
Please note that we are presently
in discussion with *** *** in order to resolve the matter.
Should you have any questions or
concerns please feel free to contact me directly at ###-###-####
Sincerely,
David *L***,
Esq
SrVPres and
General CounselStone Street
Capital, LLC

February
14,
*** ***
Trade Practice Consultant
Revdex.com
KStreet NW, 10th
Floor
Washington,
DC
Re: *** ***
Dear ***
***,
This letter is to confirm that we
have received your correspondence dated March 24, 2016 to Stone Street Capital, in
regards to the complaint filed by the above referenced individual Prior to this request we have no previous
written correspondence filed by *** *** requesting she be placed on our Do Not Call/ Do Not Mail
list
In response to the attached
letter, *** ***'s address and phone number has been placed on our permanent Do Not Call/ Do Not
Mail list and he will not receive any solicitation from Stone Street Capital or
any of its affiliatesDue to the probability that a mailer has already been
sent to the mail house, this request will take effect thirty (30) days from the
above dateWe sincerely apologize for any inconvenience this may have caused
Should you have any questions or
concerns please feel free to contact me directly at ###-###-####
Sincerely,
Stone Street
Capital, LLC
David *L***,
Esq
SrVPres and
General Counsel

We do not entirely understand the response as it seems that the person is complaining about the fact that we addressed his complaint. We will not be contacting this person any longer. We appreciate their suggestions regarding our business and we believe we act in compliance with all laws. Thank you

February 26,
*** ***
Trade Practice Consultant
Revdex.com
KStreet NW, 10th
Floor
Washington,
DC 20005
Re: *** ***
Dear *** ***,
This
letter is to confirm that we
have received your correspondence dated February 26, to Stone Street
Capital, in regards to the complaint filed by the above referenced individual Prior to this request we have no previous written
correspondence filed by *** *** requesting she be placed on our Do Not Call/
Do Not *ail list
In response to the attached
letter, *** ***’s address and phone number has been placed on our permanent
Do Not Call/ Do Not mail list and she will not receive any solicitation fro*
Stone Street Capital or any of its affiliatesDue to the probability that a mailer has already been sent to the mail house, this request will take effect
thirty (30) days from the above dateWe sincerely apologize for any
inconvenience this may have caused
Should you have any questions or
concerns please feel free to contact me directly at ###-###-####
Sincerely,
Stone Street
Capital, LLC
By: ____________________
David *L***,
Esq
SrVPres and
General Counsel

As a matter of correction from Stone Street Capital's statement,; I did not "say" I've sent them written correspondence (but I do return all of their mailings to them by simply putting on the envelope; "REFUSED, RETURN,"), I said I've made "numerous phone calls" to them asking them to remove me from their list, which happened for a short period of time, then, all of a sudden the mailings continue to come Time will tell, in the past they claimed to have "permanently removed" me from their list, but that never happened.I will save this correspondence from the Revdex.com of DC for future reference in case they start again!days to remove someone from their mailing list? That's hilarious, they must have the slowest computer system in the world.Thank you Revdex.com of DC*** ** ***[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

We have removed this individual from the mailing list and placed it on permanent do not call

Dear [redacted],
This letter is to confirm that we
have received your correspondence dated January 21, 2016 to Stone Street
Capital, in regards to the complaint filed by [redacted].  Prior to this request we have no previous
written correspondence filed by [redacted] requesting she...

be placed on our Do
Not Call/ Do Not Mail list.
In response to the letter, [redacted]’s address and phone number has been placed on our permanent Do Not
Call/ Do Not Mail list and she will not receive any solicitation from Stone
Street Capital or any of its affiliates. Due to the probability that a mailer
has already been sent to the mail house, this request will take effect thirty
(30) days from the above date. We sincerely apologize for any inconvenience
this may have caused.   Should you have any questions or
concerns please feel free to contact me directly at ###-###-####.
Sincerely,
David *. L[redacted],
Esq.
Sr. V. Pres and
General CounselStone Street Capital, LLC

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear [redacted],
 
This letter is to confirm that we
have received your correspondence dated September 15, 2015 to Stone Street
Capital, in regards to the complaint filed by the above referenced
individual.  Prior to this request we have no previous written
correspondence...

filed by [redacted] requesting he be placed on our Do Not Call/
Do Not Mail list.
 
[redacted]‘s address and phone number have been placed on our permanent
Do Not Call/ Do Not Mail list and he will not receive any solicitation from
Stone Street Capital or any of its affiliates. Due to the probability that a
mailer has already been sent to the mail house, this request will take effect
thirty (30) days from the above date. We sincerely apologize for any
inconvenience this may have caused.  
 
Should you have any questions or
concerns please feel free to contact me directly at ###-###-####.
 
 
Molly K[redacted]
Manager of Sales Support 
Stone Street Capital, LLC
###-###-#### 
[redacted]@stonestreet.com

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

February 22, 2016
[redacted]
Trade Practice Consultant
Revdex.com
1411 K. Street NW, 10th
Floor
Washington,
DC 20005
          
            Re:
[redacted]; case:...

[redacted]
Dear [redacted],
This letter is to confirm that we
have received your correspondence dated February 22, 2016 to Stone Street
Capital, in regards to the complaint filed by the above referenced individual.  Prior to this request we have no previous
written correspondence filed by [redacted] requesting he be placed on our Do
Not Call/ Do Not Mail list.
In response to the letter, [redacted]’s
address and phone number has been placed on our permanent Do Not Call/ Do Not
Mail list and she will not receive any solicitation from Stone Street Capital
or any of its affiliates. Due to the probability that a mailer has already been
sent to the mail house, this request will take effect thirty (30) days from the
above date. We sincerely apologize for any inconvenience this may have caused.   
Should you have any questions or
concerns please feel free to contact me directly at ###-###-####.
Sincerely,
Stone Street
Capital, LLC
 David *. L[redacted],
Esq.
Sr. V. Pres and
General Counsel

We have place this customer on our do not call and do not mail lists upon her request.  As she was already on the do not mail list, and she should not have received any mail from us recently.  Please note, however, that there are many other companies in our industry who may have learned...

about the customer's annuity through public records.   She should also reach out to those other companies and make a similar request to them.

Re: CID #[redacted], [redacted]Dear Mr. [redacted],This letter is to confirm that we have received your correspondence dated August 24, 2017 to Stone Street Capital, in regards to the complaint filed by the above referenced individual. Prior to this request, we have no previous written correspondence...

filed by Mr. [redacted] requesting he be placed on our Do Not Call/ Do Not Mail list.In response to the attached letter and Mr. [redacted]'s complaint of unwanted communication, Mr. [redacted]'s address and phone number have been placed on our permanent Do Not Call/ Do Not Mail list and he will not receive any solicitation from Stone Street Capital or any of its affiliates. Due to the probability that a mailer has already been sent to the mail house, this request will take effect thirty (30) days from the above date. We sincerely apologize for any inconvenience this may have caused.In response to Mr. [redacted]'s complaint that he does not receive his checks in a timely fashion, we have reviewed the history of the processing time from when we receive the payment and remit the remaining amount to Mr. [redacted]. Our records state that his payments are consistently processed within one business day of our accounting department's receipt of the check, as we must receive the check from the insurance company prior to processing the amount due to Mr. [redacted].Furthermore, when Mr. [redacted] entered into this transaction with Stone Street Capital, he signed a Stipulation, in which he agreed to have his payments serviced by a third party. As the payments no longer come straight from the insurance company, he does not receive them on the same date as he did when the insurance company was responsible for sending his checks. We will continue to send Mr. [redacted] his payments in a timely manner, though.Should you have any questions or concerns, please feel free to contact me directly at ###-###-####.Sincerely, Stone Street Capital, LLC

August 2, 2016 [redacted] Trade Practice Consultant Revdex.com 1411 K. Street NW, 10th Floor Washington, DC 20005                    Re: [redacted] Dear [redacted], This letter is to confirm that we have...

received your correspondence to Stone Street Capital, in regards to the complaint filed by the above referenced individual.  Prior to this request we have no previous written correspondence filed by [redacted] requesting he be placed on our Do Not Call/ Do Not Mail list. In response to the attached letter, [redacted]'s address and phone number has been placed on our permanent Do Not Call/ Do Not Mail list and he will not receive any solicitation from Stone Street Capital or any of its affiliates. Due to the probability that a mailer has already been sent to the mail house, this request will take effect thirty (30) days from the above date. We sincerely apologize for any inconvenience this may have caused.    Should you have any questions or concerns please feel free to contact me directly at ###-###-####. Sincerely, Stone Street Capital, LLC By: ____________________        David *. L[redacted], Esq.        Sr. V. Pres and General CounselTell us why here...

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