HER Realtors, Residential Property Management

I have looked at these websites over and over but still do not see this property listed. I went to rently.com and searched homes in grove city and this home is not on there. So, I googled searched it and there is one (old) rental listing for this property and it doesn't even have pictures of the home. We moved out at the end of June 2016, so even if it were listed somewhere for rent (which I have yet to see) then how does listing it for rent on November 4th show reasonable efforts to re rent this home? Not only is November 4th 5 months after we moved from this home but it is also the last month our lease is stated to end. Again, how is this reasonable efforts? I put this property on different sites after we had moved trying to re rent it and had well over a dozen people interested in this home, I gave them HER Realtors contact info (not even aware that this property was supposedly under new management because I was never informed) As I have stated before, I contacted Hannah F [redacted] asking her why this property is not listed for rent and she stated it was under new management and that if I had it listed on any sites that I should take HER Realtors contact info off, so I proceeded to ask her the owners contact information so that I could update the information I had listed regarding this property in my efforts to re-rent this home but she never replied. Not only is it impossible to get any answers from this company but they're very unprofessional. There were no efforts made to re-rent this home by this company or the new management it is supposedly under. The only efforts to re-rent were my own and I could have had this property re rented not even a month after we moved out but they would not allow that. I was paying a total of $1050 to this company a month and it may not have been important to them to re rent this home because they expected their money either way but it was very important to me because that is a lot of money. I paid the rent up to October 2016, 3 months after we moved from this property. I do not believe I owe the remaining balance due because of whom ever is responsible for this property's failure to mitigate damages. Thank you

To whom it may concern,On the advice of our legal counsel we did not respond to the complaint rejection filed by our previous tenant because no further communication is required. We responded that the next step would require legal action and then the tenant rejected our response, however nothing else can be said in this matter through the Revdex.com. I am hopeful and confident that our standings with the Revdex.com will not suffer because a previous tenant feels the need to reject our response. Please feel free to contact me with any questions, concerns or advice on how to close this matter professionally while maintaining the highest rating possible. I have also copied our legal counsel so that communication is clear and effective. Thank you,Executive Vice President of Property ManagementLicensed Realtor and Founding Partner

The flooring repairs were paid for by his tenant security deposit insurance The floors were not maintained an an acceptable manner and he was billed and the claim was submitted to the insurance company for payment I stated yesterday that an updated ledger will be provided to the resident on or before 12/10/

Business illegally signed a document on my behalf in order to obtain money from meI will not pay another penny to this companyIf this matter is not dropped immediately, I will sue for fraud

I am waiting for a response from the company's attorney

In regards to complaint#***, This matter has been reviewed for accuracy and the bill in place will not be waived This tenant did not leave the property in the clean and sanitary condition outlined in her lease The reports and pictures that were sent to Ms*** show the
condition and charges that she is disputing which highlight the unacceptable condition the of the property at the time she vacated This matter has been turned over to our attorney so that the proper legal action can occur

We currently have an open complaint against HER Realtors out of ColumbusI was writing to figure out how to close the complaintThe property manager from the company finally contacted me and they've agreed to settle the disputePart of that is contigent upon us closing all open complaints against
them. Please let me know what I need to do. Thank you,

I seen the advertisement on a totally different website then you listed and it was posted days agoAgain, how is posting it months after we moved from this property considered a reasonable attempt to mitigate damages? It isnt! I was lied to by an associate from HER Realtors saying that HER was no longer managing this property and told me to take down any ad that I had posted regarding this home that has HER contact info on itI could have had this property rented in JulyThis company posted the house for rent after complaints were filed against themThey sat on this house until November expecting our money, which is illegalI refuse to pay the remaining balance and I have copies of emails and proof this house was not listed until NovemberThank you

This property has been advertised and rented The new tenant moved in 12/1/

We currently have an open complaint against HER Realtors out of ColumbusI was writing to figure out how to close the complaintThe property manager from the company finally contacted me and they've agreed to settle the dispute
Part of that is contigent upon us closing all open complaints against them. Please let me know what I need to do. Thank you,

Please be advised that The Law Offices of *** ** *** represents HER Realtors(“HER”), with respect to the issues raised in the Revdex.com Complaint filed by Ms.*** *** (“Ms***”)Ms*** entered into a lease agreement on November 13, 2015, forthe rental property located
at *** *** St., Urbancrest, Ohio (the “Premises”)Said leasewas for rental term ending November 30, HER serves as a property manager for the Premises;however, said Premises is in the process of being transferred to CONREX for purposes ofmanagementNotwithstanding the foregoing, HER and CONREX acknowledge that anowner/landlord of a property has a duty to mitigate damages following a tenant’s move out prior tothe conclusion of a written leaseHowever, contrary to Ms***’s allegations, reasonable steps tore-rent the Premises in an attempt to mitigate the damages resulting from Ms***’s breach of thewritten lease agreement. The Premises is currently listed on Rently.com which syndicates to Zillow, Trulia andHomes.com, and was first marketed as an available rental property on or about November, 4, 2016.While HER’s correspondence to Ms*** sets forth amounts owed through the end of the leaseterm, Ms*** will not be responsible for any further rental payments upon re-rental of the Premisesto a replacement tenant. While HER does not seek to discount the concerns presented by Ms*** regarding theefforts to re-rent the Premises, HER has at all times complied with its duties under Ohio lawHER,as landlord/property manager of the Premises has and continues to engage in efforts to re-rent thePremises.Sincerely,THE LAW OFFICES OF *** ** ***, LLC/s/ *** ** *** ** ***, Esq

I have looked at these websites over and over but still do not see this property listed. I went to rently.com and searched homes in grove city and this home is not on there. So, I googled searched it and there is one (old) rental listing for this property and it doesn't even have pictures of the home. We moved out at the end of June 2016, so even if it were listed somewhere for rent (which I have yet to see) then how does listing it for rent on November 4th show reasonable efforts to re rent this home? Not only is November 4th 5 months after we moved from this home but it is also the last month our lease is stated to end. Again, how is this reasonable efforts? I put this property on different sites after we had moved trying to re rent it and had  well over a dozen people interested in this home, I gave them HER Realtors contact info (not even aware that this property was supposedly under new management because I was never informed) As I have stated before, I contacted Hannah F[redacted] asking her why this property is not listed for rent and she stated it was under new management and that  if I had it listed on any sites that I should take HER Realtors contact info  off, so I proceeded to ask her the owners contact information so that I could update the information I had listed regarding this property in my efforts to re-rent this home but she never replied. Not only is it impossible to get any answers from this company but they're very unprofessional. There were no efforts made to re-rent this home by this company or the new management it is supposedly under. The only efforts to re-rent were my own and I could have had this property re rented not even a month after we moved out but they would not allow that. I was paying a total of $1050 to this company a month and it may not have been important to them to re rent this home because they expected their money either way but it was very important to me because that is a lot of money. I paid the rent up to October 2016, 3 months after we moved from this property. I do not believe I owe the remaining balance due because of whom ever is responsible for this property's failure to mitigate damages. Thank you

I have never received a letter nor pictures from HER on my move out other than the move out statement.  I will be providing a copy of the letter along with MY supporting pictures and statements from eye witnesses about the immaculate condition of my condo I rented within the 10 day period.  I am shocked at their dubious behavior and claims to be reputable. In fact, I am going to provide a statement from one of their former employees of their immoral business practices.  It is the reason why she left the company. More to come within the timeframe. If this is not corrected by Revdex.com, I will also contact 6 On Your Side and Attorney General's office of Ohio.

To whom it may concern,
On the advice of our legal counsel we did not respond to the complaint rejection filed by our previous tenant because no further communication is required.  We responded that the next step would require legal action and then the tenant rejected our response, however nothing else can be said in this matter through the Revdex.com.  I am hopeful and confident that our standings with the Revdex.com will not suffer because a previous tenant feels the need to reject our response.  Please feel free to contact me with any questions, concerns or advice on how to close this matter professionally while maintaining the highest rating possible.  I have also copied our legal counsel so that communication is clear and effective.
 
Thank you,
Executive Vice President of Property Management
Licensed Realtor and Founding Partner

This complaint has been sent to our attorney for review and response.  Once it is reviewed by our attorney we will post his formal response.

Please be advised that The Law Offices of [redacted] represents HER Realtors(“HER”), with respect to the issues raised in the Revdex.com...

Complaint filed by Ms.[redacted] (“Ms. [redacted]”). Ms. [redacted] entered into a lease agreement on November 13, 2015, forthe rental property located at [redacted] St., Urbancrest, Ohio 43123 (the “Premises”). Said leasewas for rental term ending November 30, 2016. HER serves as a property manager for the Premises;however, said Premises is in the process of being transferred to CONREX for purposes ofmanagement. Notwithstanding the foregoing, HER and CONREX acknowledge that anowner/landlord of a property has a duty to mitigate damages following a tenant’s move out prior tothe conclusion of a written lease. However, contrary to Ms. [redacted]’s allegations, reasonable steps tore-rent the Premises in an attempt to mitigate the damages resulting from Ms. [redacted]’s breach of thewritten lease agreement.
 
The Premises is currently listed on Rently.com which syndicates to Zillow, Trulia and
Homes.com, and was first marketed as an available rental property on or about November, 4, 2016.While HER’s correspondence to Ms. [redacted] sets forth amounts owed through the end of the leaseterm, Ms. [redacted] will not be responsible for any further rental payments upon re-rental of the Premisesto a replacement tenant.
 
While HER does not seek to discount the concerns presented by Ms. [redacted] regarding theefforts to re-rent the Premises, HER has at all times complied with its duties under Ohio law. HER,as landlord/property manager of the Premises has and continues to engage in efforts to re-rent thePremises.
Sincerely,
THE LAW OFFICES OF [redacted], LLC/s/ [redacted], Esq.