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Herb Chambers Cadillac of Warwick

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Reviews Herb Chambers Cadillac of Warwick

Herb Chambers Cadillac of Warwick Reviews (6)

There was no question that this took longer then anticipated and as for current status of ***'s car it is completedI personally spoke with [redacted] and offered to take back the car and reimburse all his money and he knew very well this was just a waiting gameI do apologize if anyone of my managers made [redacted] feel like it was his fault or any guilt toward this transactions but we feel we have been very forward in resolving ***'s concerns

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] .? ? ? ? ***, makes it sound all smooth and easy to get to where we areYes the car is now finaliy registeredThe lack of communication never changed, this is after [redacted] said he would deal with me directNever heard anything unless I reached outThe dealership sent me a bill for $with no explation or anythingI texted ***, called corporate, Emailed corporate, Didn't respond - I sent another text to [redacted] - he then responded saying he would find out what it was for ASAPAfter hours I called corporate and finally got an answerIt was an error on the dealership- they said they knew it was generated tried to intercept before it left but missed itNow you would think after all the issues they would be on top of thatNo instead I get a Text from [redacted] Saying - "Looks like u couldn't wait for me to give u an answer and since u know it already enjoy your day and please don't contact us again or [redacted] "Thats the whole expericance ? in one statmentFrom the start to the end? extremely poor? customer? service and follow up [redacted] should not blame is? managers? as he was the ringleader of that? circus.? I did receive a? apology? letter and? explanation? for the bill from [redacted] in corporteFurther more I would ask that herb chambers please stop? contacting meVia Email, Phone, or PostalAlso There has been Herb Chambers Employees looking me up Via [redacted] , This has been the WOREST car buying experience - Shoppers beware.? ? Regards, [redacted] ? ?

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***. ***, makes it sound all smooth and easy to get to where we areYes the car is now finaliy registeredThe lack of communication never changed, this is after *** said he would deal with me directNever heard anything unless I reached outThe dealership sent me a bill for $with no explation or anythingI texted ***, called corporate, Emailed corporate, Didn't respond - I sent another text to *** - he then responded saying he would find out what it was for ASAPAfter hours I called corporate and finally got an answerIt was an error on the dealership- they said they knew it was generated tried to intercept before it left but missed itNow you would think after all the issues they would be on top of thatNo instead I get a Text from *** Saying - "Looks like u couldn't wait for me to give u an answer and since u know it already enjoy your day and please don't contact us again or ***"Thats the whole expericance in one statmentFrom the start to the end extremely poor customer service and follow up*** should not blame is managers as he was the ringleader of that circus. I did receive a apology letter and explanation for the bill from *** in corporteFurther more I would ask that herb chambers please stop contacting meVia Email, Phone, or PostalAlso There has been Herb Chambers Employees looking me up Via ***, This has been the WOREST car buying experience - Shoppers beware.
Regards,
*** ***

There was no question that this took longer then anticipated and as for current status of ***'s car it is completedI personally spoke with *** and offered to take back the car and reimburse all his money and he knew very well this was just a waiting gameI do apologize if anyone of my managers
made *** feel like it was his fault or any guilt toward this transactions but we feel we have been very forward in resolving ***'s concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.? ? ? ? ***, makes it sound all smooth and easy to get to where we areYes the car is now finaliy registeredThe lack of communication never changed, this is after *** said he would deal with me directNever heard anything unless I reached outThe dealership sent me a bill for $with no explation or anythingI texted ***, called corporate, Emailed corporate, Didn't respond - I sent another text to *** - he then responded saying he would find out what it was for ASAPAfter hours I called corporate and finally got an answerIt was an error on the dealership- they said they knew it was generated tried to intercept before it left but missed itNow you would think after all the issues they would be on top of thatNo instead I get a Text from *** Saying - "Looks like u couldn't wait for me to give u an answer and since u know it already enjoy your day and please don't contact us again or ***"Thats the whole expericance ? in one statmentFrom the start to the end? extremely poor? customer? service and follow up*** should not blame is? managers? as he was the ringleader of that? circus.? I did receive a? apology? letter and? explanation? for the bill from *** in corporteFurther more I would ask that herb chambers please stop? contacting meVia Email, Phone, or PostalAlso There has been Herb Chambers Employees looking me up Via ***, This has been the WOREST car buying experience - Shoppers beware.?
?
Regards,
*** ***
?
?

There was no question that this took longer then anticipated and as for current status of [redacted]'s car it is completed. I personally spoke with [redacted] and offered to take back the car and reimburse all his money and he knew very well this was just a waiting game. I do apologize if anyone of my managers...

made [redacted] feel like it was his fault or any guilt toward this transactions but we feel we have been very forward in resolving [redacted]'s concerns.

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Address: 1511 Bald Hill Road Route 2, Warwick, Rhode Island, United States, 02886-4240

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