Ron Hirth, Hercules Moving has not contacted me directly but through his insurance agent The last email I received was 17OCTand stated that because I have stopped payment on my credit card for the move, he was not going to pay for any of the items damaged in the move He will not take responsibility for my ring being stolen by one of his employees Just today, I spoke again with my credit card company and told them to definitely not pay Hercules Moving I then sent an email back to Ron's insurance agent with a copy to him, advising him of my decision not to pay the amount originally billed to the credit card The cc company is preparing the documents and will send them to me to finalize I wish this entire scenario, which began with the delivery of my furniture and the theft of my ring in August 2014, to become a permanent part of the complaint filed with Revdex.com against Hercules Moving and Storage
I am willing to refund hours of laborAs far as the damage to the house or furniture, I will have to come out to do a damage checkPlease contact us to schedule this Thank you Ron Hirth
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Yes I have talked to an insurance rep and forwarded receipts that she had asked for,but she is waiting on Ron Hirth to make a decision and get back to her He has not returned her calls nor mine as of today 23SEP Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I would like in addition to his offer- that we also get reimbursed for a portion of the $we were charged to have our items taken out of storageThis charge was never disclosed or discussed and is part of our major issueAlso, the movers did not do as contracted- they did not reassemble bedrooms and other itemsThey also charged us for mins that they had not even arrived at our placeThe hours offered is not acceptable Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
The insurance company has contacted [redacted] since this responceThey are handling it
Ron Hirth, Hercules Moving has not contacted me directly but through his insurance agent The last email I received was 17OCTand stated that because I have stopped payment on my credit card for the move, he was not going to pay for any of the items damaged in the move He will not take responsibility for my ring being stolen by one of his employees Just today, I spoke again with my credit card company and told them to definitely not pay Hercules Moving I then sent an email back to Ron's insurance agent with a copy to him, advising him of my decision not to pay the amount originally billed to the credit card The cc company is preparing the documents and will send them to me to finalize I wish this entire scenario, which began with the delivery of my furniture and the theft of my ring in August 2014, to become a permanent part of the complaint filed with Revdex.com against Hercules Moving and Storage
I am willing to refund hours of laborAs far as the damage to the house or furniture, I will have to come out to do a damage checkPlease contact us to schedule this Thank you Ron Hirth
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Yes I have talked to an insurance rep and forwarded receipts that she had asked for,but she is waiting on Ron Hirth to make a decision and get back to her He has not returned her calls nor mine as of today 23SEP Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I would like in addition to his offer- that we also get reimbursed for a portion of the $we were charged to have our items taken out of storageThis charge was never disclosed or discussed and is part of our major issueAlso, the movers did not do as contracted- they did not reassemble bedrooms and other itemsThey also charged us for mins that they had not even arrived at our placeThe hours offered is not acceptable Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]