Heritage Custom Doors

Revdex.com:At this time, I have not been contacted by Heritage Custom Doors regarding complaint ID ***.Sincerely,*** ***

Review: I purchase 3 wood doors which I was told they are mahogany. Within less than 6 months after Heritage Custom Doors installed these threee doors they started to chip wood fragmants and even worse than this when it rains the rain penetrates these three exterior doors.We contacted this company to ask them to inspect and repair these defective wood doors. All they do is promise to come to our home and inspect them and make necessary corrections to try to improve the problems we are having, THEY NEVER SHOW UP.We made repeated requests to them We spoke to a man I believe is the [redacted] named [redacted] . He tries to provide bogus names such as [redacted] Or [redacted]. I believe is real name is [redacted]. I spent and gave this individual over Twelve Thousand Dollars for these three defective doors.Please , Help Me.Desired Settlement: I would like eith to be reinbursed the money I spent or replace these three defective doors with quality doors which will not leak into my home. I have [redacted] year old babies in my home who desire a safe dry enviorment.

Consumer

Response:

At this time, I have not been contacted by Heritage Custom Doors regarding complaint ID [redacted].Sincerely,[redacted]