I do not recommend Heritage designThey built a deck for us in The wood is not the top quality that they advertiseThere are many cracks and unsightly large knotsI asked that one particularly bad board not be used and was told they could not pick and chooseThe top flat railing board has a splintery flaw and the company would not replace it.The design was changed (number of steps) without consultation because the planner misjudged the elevationThe width was miscalculated
The company rep was polite and respectful and the drawings looked good, but the execution is disappointingFriends who had a deck built by another company at the same time have a far superior productAsk for references and see their work before hiring
I do not recommend Heritage designThey built a deck for us in The wood is not the top quality that they advertiseThere are many cracks and unsightly large knotsI asked that one particularly bad board not be used and was told they could not pick and chooseThe top flat railing board has a splintery flaw and the company would not replace it.The design was changed (number of steps) without consultation because the planner misjudged the elevationThe width was miscalculated
The company rep was polite and respectful and the drawings looked good, but the execution is disappointingFriends who had a deck built by another company at the same time have a far superior productAsk for references and see their work before hiring