[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: This warranty repair has been an issue since February I just want Victorian Chimney Service to finish the job They had told me that they would finally complete the job on June 8, but they did not show up or call, & they have not been answering my messages to them since then I should be a top priority for Victorian Chimney Service, given that it's a warranty repair & given my extraordinary patience with them Regards, [redacted]
From: Joe V[redacted]<[redacted].com>Date: Wed, Jul 6, 2016 at 1:55 PMSubject: Re: cid [redacted] / [redacted]To: [redacted] <[redacted]@myRevdex.com.org>[redacted],Not sure when the last contact you had with **. [redacted], but we have been out there and to do the work. ...
Subsequently to that he has called about a couple missed joints to come by and fix. We have been shorthanded recently and the business has had a lot of ups and downs due to unusual weather patterns. Orestes is a good guy and I will take care of him. Please follow up to confirm we have been out there and need to complete finishing touches. Thank you.Joe V[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: [redacted]
I am rejecting this response because: This warranty repair has been an issue since February 2016. I just want Victorian Chimney Service to finish the job. They had told me that they would finally complete the job on June 8, but they did not show up or call, & they have not been answering my messages to them since then. I should be a top priority for Victorian Chimney Service, given that it's a warranty repair & given my extraordinary patience with them.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: This warranty repair has been an issue since February I just want Victorian Chimney Service to finish the job They had told me that they would finally complete the job on June 8, but they did not show up or call, & they have not been answering my messages to them since then I should be a top priority for Victorian Chimney Service, given that it's a warranty repair & given my extraordinary patience with them Regards, [redacted]
From: Joe V[redacted]<[redacted].com>Date: Wed, Jul 6, 2016 at 1:55 PMSubject: Re: cid [redacted] / [redacted]To: [redacted] <[redacted]@myRevdex.com.org>[redacted],Not sure when the last contact you had with **. [redacted], but we have been out there and to do the work. ...
Subsequently to that he has called about a couple missed joints to come by and fix. We have been shorthanded recently and the business has had a lot of ups and downs due to unusual weather patterns. Orestes is a good guy and I will take care of him. Please follow up to confirm we have been out there and need to complete finishing touches. Thank you.Joe V[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: [redacted]
I am rejecting this response because: This warranty repair has been an issue since February 2016. I just want Victorian Chimney Service to finish the job. They had told me that they would finally complete the job on June 8, but they did not show up or call, & they have not been answering my messages to them since then. I should be a top priority for Victorian Chimney Service, given that it's a warranty repair & given my extraordinary patience with them.
Regards,
[redacted]