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Reviews Heritage Financial Mortgage

Heritage Financial Mortgage Reviews (10)

Revdex.com spoke to [redacted] today and received a verbal responseHe stated that the consumer paid $for the job and the county ( [redacted] ) through a grant paid $He had spoken to [redacted] to see what to doThe driveway is not sinking, but there are depressions, possibly due to soft soil [redacted] can go back out to fill in the depressions and seal coat drivewayConsumer wants a complete redo of the driveway which is not necessary

Revdex.com spoke to [redacted] todayHe stated he spoke to [redacted] on 9/or 9/and explained that the issue would be fixed in a week or so but was weather permittingThen [redacted] called again on 9/and it was raining and told [redacted] that the issue gets fixed either that day or the next or they would see him in court [redacted] had replied that's fine, he would see them in courtPlease contact the Revdex.com with what happened with these calls

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Hi [redacted] this is [redacted] ***Letting you know that [redacted] spoke with [redacted] yesterday around 8:they came to conclusion that [redacted] said he will come next week to fix it if we close this case.so [redacted] agreed to it that I email you today to close his case and he will come next week to fix the drivewayIf at any point he doesn't come next week like he said then I might be calling you againThank you Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Revdex.com spoke to [redacted] todayShe stated that the business still has not followed through on their responseThey keep being told "next week"When the business does not show up, they call and are told this againThey would like to know when this will be done

I highly recommend Richard's Paving Our new driveway looks awesome and it was done quickly thanks to the large team of workers All the workers were very professional and they left the site perfectly clean Two particular things to note: (1) they ran into technical difficulties when removing our old driveway (there were five layers to remove vice the expected two) I appreciate that Richard immediately notified us and offered us a solution for the same quoted price Though we opted for the pricier, complete resolution, it was nice that he offered us a way to keep within a budget (2) We have a gutter downspout that comes out a little over the asphalt I caught a work on his knees spreading the rock BY HAND to ensure we had complete, level coverage!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Hi *** this is *** ***Letting you know that ** spoke with *** yesterday around 8:they came to conclusion that *** said he will come next week to fix it if we close this case.so ** agreed to it that I email you today to close his case and he will come next week to fix the drivewayIf at any point he doesn't come next week like he said then I might be calling you againThank you
Regards,
*** ***

Revdex.com spoke to [redacted] today and received a verbal response. He stated that the consumer paid $730 for the job and the county ([redacted]) through a grant paid $4850. He had spoken to [redacted] to see what to do. The driveway is not sinking, but there are depressions, possibly due to soft soil....

[redacted] can go back out to fill in the depressions and seal coat driveway. Consumer wants a complete redo of the driveway which is not necessary.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Revdex.com spoke to [redacted] today. She stated that the business still has not followed through on their response. They keep being told "next week". When the business does not show up, they call and are told this again. They would like to know when this will be done.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Hi [redacted] this is [redacted]. Letting you know that ** spoke with [redacted] yesterday around 8:30 they came to conclusion that [redacted] said he will come next week to fix it if we close this case.so ** agreed to it that I email you today to close his case and he will come next week to fix the driveway. If at any point he doesn't come next week like he said then I might be calling you again. Thank you
Regards,
[redacted]

Revdex.com spoke to [redacted] today. He stated he spoke to ** on 9/12 or 9/15 and explained that the issue would be fixed in a week or so but was weather permitting. Then ** called again on 9/18 and it was raining and told [redacted] that the issue gets fixed either that day or the next or they would see him in court. [redacted] had replied that's fine, he would see them in court. Please contact the Revdex.com with what happened with these calls.

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