Heritage Industrial Finishing Corp

Unfortunately extended warranty plans have some limitations as to what parts they cover, similar to extended warranty's for automobiles..glass plates for microwave's  are definitely one of these exclusions.we apologize for the disappointment us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Orville's response is best categorized, in my opinion, as dismissive and cavalier. They have made no offer to resolve this case and have refused to provide me any service to my appliances. They also ignored, quite disturbingly, the previously discovered fact that they improperly vented my gas dryer. In addition, let it be known, that they have completely fabricated an alleged dispute with my credit card company which in essence, has slandered me to your agency.I categorically deny that this case is closed. My request is that the most negative mark, rating, or evaluation in regard to this matter be maintained with your agency.Regards,[redacted]

We're sorry to here you are not completely satisfied with your experience. The no charge service contract is processed through an independent insurance provider called new leaf. They do not send out any "contracts" we will obtain a copy of it for your records and send it our as soon as we have...

it in our office.We are not able to offer any further compensation at this time.

We will contact the customer to discuss the possibility of returning the merchandise with the restock fee as suggested.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  The company (Orvilles) called me this afternoon and will refund the full amount thank you for your attention in this...

matter.   The matter has been resolved.
Regards,
[redacted]