Heritage Remodel and Design LLC

The order was in-fact refunded in full on October 10th, - the same day the cancellation was requested. I usually takes a few days for the credit to appear on the card statement

While I can understand that at first glance – the photo on the landing page for this product may lead to the conclusion that these are test tubes WITH lids, both the title and the first sentence in the description indicate clearly that these are JUST the lids for our 6” test tubes.  The photo...

shows the test tubes and the lids as a demonstration of how they work.  There is nothing misleading on the page, IF you read the description.  That said, we did initially offer the customer a refund upon return of the goods. Since the value of the goods is likely less that the cost to ship them back, we have refunded the purchase in full and the customer can keep caps. [redacted]://[redacted]Swag Brokers™ LLC