February 20, Revdex.com Bayers Lake Road, Suite Halifax, NS B3L 2C fax: 902-429- ID [redacted] Prior to receipt of this letter we had cancelled the invoice for the second visitWe have been in contact with the customer by telephone and have emailed a credit to her as she checks her mailbox infrequently and had not received the credit At the time we had a new billing clerk and the office manager was away on an extended sick leaveThe issue was brought to our attention by the customer after the office manager returned to work and sent [redacted] a statement of accountThe invoice was sent in errorIt is not our practice to send a second invoice if the original visit does not correct the original problem We understand that [redacted] is satisfied with the cancellation of the invoice in question and no future action is required Yours truly, [redacted]
February 20, Revdex.com Bayers Lake Road, Suite Halifax, NS B3L 2C fax: 902-429- ID [redacted] Prior to receipt of this letter we had cancelled the invoice for the second visitWe have been in contact with the customer by telephone and have emailed a credit to her as she checks her mailbox infrequently and had not received the credit At the time we had a new billing clerk and the office manager was away on an extended sick leaveThe issue was brought to our attention by the customer after the office manager returned to work and sent [redacted] a statement of accountThe invoice was sent in errorIt is not our practice to send a second invoice if the original visit does not correct the original problem We understand that [redacted] is satisfied with the cancellation of the invoice in question and no future action is required Yours truly, [redacted]