Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Hermitage Roofing is not offering a resolution other than that they have destroyed the appearance of our deck and have no intent to correct it or provide compensation to do so as any logical person would expectAlso, their timeline is incorrect and conflatedThey initially sent the invoice to the wrong addressSo when they called we asked that a new invoice be sentOur office manager was not aware that I had issue with the deck at that time and said that we payment would be forthcomingWe also did not fully know the status of the work as there was still roofing slate sitting around that had not been applied to the buildingThe new invoice they sent was backdated I believeI believe that when we called to talk about the issues with holes in the deck, it took them a long time to respond to that phone callAfter we did talk about the holes in the deck, they continued to harass us for payment which we said we would not make until the deck issues had been resolvedThen they said that they had to come out and look at the damageThis took time as wellOnce they did come look at the deck, they took a while to respond againAfter a couple more phone conversations, they made an offer that was not acceptable to us as it did not return our property to the condition it was in when they came to work on our roof We plan to countersue for the cost to replace the deckWe are 100% confident we will prevail as Hermitage had admitted to improper billing, the damage to the deck and their inability to repair the deck properlyWe shall seek attorney's fees and any costs related to the repair of the deck and any poorly done roof repairsIt is completely unimaginable to me that a company would destroy someone's property and expect to be paid for work that cost half as much as the property they destroyed....I'm positive that any judge in his right mind would agree Regards, [redacted] ***
This letter is in response to claim # [redacted] filed by [redacted] of [redacted] on November 2, 2014against LeisureMedialnc[redacted] of [redacted] signed an advertising contract with LeisureMediaIncto run an ad in the [redacted] publication on January 14, This contract was for a full page color ad on page (premiumplacement) in the amount of $3,with a digital hotlink in the amount of $100,The contract advertisingterms state that the advertiser agrees to make payment within days of the date of billing and that no changes orcancellations were allowed beyond the sales close dateAfter signing the contract, Mr [redacted] requested cancellationof the advertisement on April 17,after the sales deadline of March 31, Mr [redacted] requested thiscancellation because he did not receive funding to pay for the advertisementMr [redacted] was given the choiceof paying for the advertisement in six equal monthly installments beginning in June, or cancelling the ad andpaying a 20% cancellation feeMr [redacted] did not agree to these terms and the ad ran in the publication.The advertisement was invoiced on May 20, and [redacted] made one payment of $on July 7,In October, 2014, LeisureMediaIncmailed a collection letter to [redacted] requesting payment of the balancedue in the amount of $3,by October 27, to avoid a Warrant in Debt filing after mailing monthly past duestatements to his attention.On November 2, 2014, Mr [redacted] filed a complaint with the Roanoke Revdex.com and sent an email to [redacted] and [redacted] stating that he filed the complaint, and would tell others that we bullied him intosending art work for an ad that he had cancelled.LeisureMediaInchas researched all the events that lead to this claim being filed, and in the mutual interest of allparties involved, we will accept [redacted] 's payment for $as a cancellation feeWe ask that uponMr [redacted] accepting this settlement that he will sign this letter and then send a copy to the Revdex.comand update his complaint that the issue is resolved and then cease any negative communications concerningLeisureMediaInc.l, [redacted] of [redacted] , herewith acknowledge that the dispute with LeisureMediaInchas beenresolved to my satisfaction and that Leisure has agreed to write off the $3,balance on our accountl will senda copy of this notice to the Revdex.com and l will cease all negative communications concerningLeisureMediaInc.With receipt of a signed copy of this response and a resolution of the claim letter from the Revdex.com,shall consider this claim closed[redacted] , [redacted]
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Hermitage Roofing is not offering a resolution other than that they have destroyed the appearance of our deck and have no intent to correct it or provide compensation to do so as any logical person would expectAlso, their timeline is incorrect and conflatedThey initially sent the invoice to the wrong addressSo when they called we asked that a new invoice be sentOur office manager was not aware that I had issue with the deck at that time and said that we payment would be forthcomingWe also did not fully know the status of the work as there was still roofing slate sitting around that had not been applied to the buildingThe new invoice they sent was backdated I believeI believe that when we called to talk about the issues with holes in the deck, it took them a long time to respond to that phone callAfter we did talk about the holes in the deck, they continued to harass us for payment which we said we would not make until the deck issues had been resolvedThen they said that they had to come out and look at the damageThis took time as wellOnce they did come look at the deck, they took a while to respond againAfter a couple more phone conversations, they made an offer that was not acceptable to us as it did not return our property to the condition it was in when they came to work on our roof We plan to countersue for the cost to replace the deckWe are 100% confident we will prevail as Hermitage had admitted to improper billing, the damage to the deck and their inability to repair the deck properlyWe shall seek attorney's fees and any costs related to the repair of the deck and any poorly done roof repairsIt is completely unimaginable to me that a company would destroy someone's property and expect to be paid for work that cost half as much as the property they destroyed....I'm positive that any judge in his right mind would agree Regards, [redacted] ***
This letter is in response to claim # [redacted] filed by [redacted] of [redacted] on November 2, 2014against LeisureMedialnc[redacted] of [redacted] signed an advertising contract with LeisureMediaIncto run an ad in the [redacted] publication on January 14, This contract was for a full page color ad on page (premiumplacement) in the amount of $3,with a digital hotlink in the amount of $100,The contract advertisingterms state that the advertiser agrees to make payment within days of the date of billing and that no changes orcancellations were allowed beyond the sales close dateAfter signing the contract, Mr [redacted] requested cancellationof the advertisement on April 17,after the sales deadline of March 31, Mr [redacted] requested thiscancellation because he did not receive funding to pay for the advertisementMr [redacted] was given the choiceof paying for the advertisement in six equal monthly installments beginning in June, or cancelling the ad andpaying a 20% cancellation feeMr [redacted] did not agree to these terms and the ad ran in the publication.The advertisement was invoiced on May 20, and [redacted] made one payment of $on July 7,In October, 2014, LeisureMediaIncmailed a collection letter to [redacted] requesting payment of the balancedue in the amount of $3,by October 27, to avoid a Warrant in Debt filing after mailing monthly past duestatements to his attention.On November 2, 2014, Mr [redacted] filed a complaint with the Roanoke Revdex.com and sent an email to [redacted] and [redacted] stating that he filed the complaint, and would tell others that we bullied him intosending art work for an ad that he had cancelled.LeisureMediaInchas researched all the events that lead to this claim being filed, and in the mutual interest of allparties involved, we will accept [redacted] 's payment for $as a cancellation feeWe ask that uponMr [redacted] accepting this settlement that he will sign this letter and then send a copy to the Revdex.comand update his complaint that the issue is resolved and then cease any negative communications concerningLeisureMediaInc.l, [redacted] of [redacted] , herewith acknowledge that the dispute with LeisureMediaInchas beenresolved to my satisfaction and that Leisure has agreed to write off the $3,balance on our accountl will senda copy of this notice to the Revdex.com and l will cease all negative communications concerningLeisureMediaInc.With receipt of a signed copy of this response and a resolution of the claim letter from the Revdex.com,shall consider this claim closed[redacted] , [redacted]