Heroic Racing Apparel Reviews (3)
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Heroic Racing Apparel Rating
Description: SPORTSWEAR-RETAIL
Address: 90 Lakeville Road Ste G, New Hyde Park, New York, United States, 11040-3049
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customer has been refunded the money Attachment shown
customer has been refunded the money. Attachment shown.
Review: On January [redacted] I ordered a Leather race suit and gloves from this company. I paid in full the day of my order and after they received my money It was almost impossible to get ahold of them. turn around time for the products was 8-10 weeks. I received my suit on may [redacted] after much aggravation and countless emails and phone calls trying to reach them. It is now July [redacted] and I still do not have the gloves I paid for over 6 months ago. I have emailed, texted, and called [redacted] of Heroic and thats all he tells me is "they will ship later". He and the rest of the company have been absolutely terrible to deal with. At this point I do not even want the gloves. I do not wish to support this company at all.Desired Settlement: I just want a refund for the gloves I do not have. I told [redacted] this and he told me he cannot refund "used" apparel. This is understandable but my gloves are still in his possession. the cost of the gloves was $250.00 and I just want a refund and take my business elsewhere.
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Response:
customer has been refunded the money. Attachment shown.