I saw this business online and I purchased stroller and some of the accessories they do have unfortunately I made a payment 2x which is a total of usd , they told me they will reverse my payment in hours, I kept on contacting them they dont have a phone number on their site, the transactions was done last april 19, until I still dont have my payment back to me , in the other side lately they told me that they cant ship in outside US continental to where we are, me and my husband is working in [redacted] here I am filing them because I am fed up of sending them emails and even sending them message at their [redacted] thank you p.s-- I just wanted them to refund the full money that they take from me,usd
A recall was issued for certain Maclaren strollers in by the U.SConsumer Product Safety Commission Children were getting the tips of their fingers cut (and sometimes cut off) in a dangerous hinge I did not realize I owned one of these unsafe strollers until just recently I started contacting Maclaren on Sept 1, I contacted different phone numbers, emails and an online chat before hearing any response almost two weeks later Maclaren asked for information including a photo of the stroller, the UPC number from the bottom, and a copy of the purchase receipt I was able to supply the first two, but there is no way I have a receipt from nine years ago Maclaren will not send the necessary safety fix without that receipt They do offer the fix, but I'd have to pay $to get it I am concerned Maclaren is not at all concerned about the safety of kids using these older strollers Don't they have an obligation to send the necessary safety fix if their product
I was a victim of a fraudulant purchase, I spent several hours and emails trying to contact the company before finally hearing from themI returned the product to the that I received and have not heard back from themThey have no telephone access and only use online which is unresponsiveIt was a $dollar purchase which is tying up my credit card
I purchased a Maclaren Twin Triumph stroller from [redacted] The stroller broke and the repair was covered under warrantyMaclaren sent me to an authorized repair shop to repair the strollerThe repair shop found other issues under warranty that needed to be repaired but Maclaren stopped responding and didn't send the repair parts covered under warrantyI contacted Maclaren directly to send the repair parts to the authorized repair shop - Maclaren confirmed that it was covered under warranty, sent me a UPS tracking number on July 5th, for the repair parts being sent, but never sent the repair partsBoth the repair shop and I have been trying to contact Maclaren since July and they do not respond to online chats, phone calls, or online ticketsThe parts were never shipped and the stroller cannot be used since the seat is broken
[redacted] stroller purchase May on [redacted] needs warranty replacement because the seat tore (!) after a few uses We cannot reach anyone online or by phone at Maclaren to honor the warranty that the manufacturer offered as part of the purchase
I saw this business online and I purchased stroller and some of the accessories they do have unfortunately I made a payment 2x which is a total of usd , they told me they will reverse my payment in hours, I kept on contacting them they dont have a phone number on their site, the transactions was done last april 19, until I still dont have my payment back to me , in the other side lately they told me that they cant ship in outside US continental to where we are, me and my husband is working in [redacted] here I am filing them because I am fed up of sending them emails and even sending them message at their [redacted] thank you p.s-- I just wanted them to refund the full money that they take from me,usd
A recall was issued for certain Maclaren strollers in by the U.SConsumer Product Safety Commission Children were getting the tips of their fingers cut (and sometimes cut off) in a dangerous hinge I did not realize I owned one of these unsafe strollers until just recently I started contacting Maclaren on Sept 1, I contacted different phone numbers, emails and an online chat before hearing any response almost two weeks later Maclaren asked for information including a photo of the stroller, the UPC number from the bottom, and a copy of the purchase receipt I was able to supply the first two, but there is no way I have a receipt from nine years ago Maclaren will not send the necessary safety fix without that receipt They do offer the fix, but I'd have to pay $to get it I am concerned Maclaren is not at all concerned about the safety of kids using these older strollers Don't they have an obligation to send the necessary safety fix if their product
I was a victim of a fraudulant purchase, I spent several hours and emails trying to contact the company before finally hearing from themI returned the product to the that I received and have not heard back from themThey have no telephone access and only use online which is unresponsiveIt was a $dollar purchase which is tying up my credit card
I purchased a Maclaren Twin Triumph stroller from [redacted] The stroller broke and the repair was covered under warrantyMaclaren sent me to an authorized repair shop to repair the strollerThe repair shop found other issues under warranty that needed to be repaired but Maclaren stopped responding and didn't send the repair parts covered under warrantyI contacted Maclaren directly to send the repair parts to the authorized repair shop - Maclaren confirmed that it was covered under warranty, sent me a UPS tracking number on July 5th, for the repair parts being sent, but never sent the repair partsBoth the repair shop and I have been trying to contact Maclaren since July and they do not respond to online chats, phone calls, or online ticketsThe parts were never shipped and the stroller cannot be used since the seat is broken
[redacted] stroller purchase May on [redacted] needs warranty replacement because the seat tore (!) after a few uses We cannot reach anyone online or by phone at Maclaren to honor the warranty that the manufacturer offered as part of the purchase