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Herrera Integrated Chiropractic Group

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Herrera Integrated Chiropractic Group Reviews (1)

In Mrs*** she states that her father dropped of the her Sons bike and gave her the receipt and was told that the bike would be done in a weekHe did drop off a Green *** kids mountain bike our record show that he so on Aug27th at that time he also paid a deposit that should and would
have covered the needed repairs ($65.51)During the tuour tech person adjusted the crank Spindle or bottom bracket at no chargeOn Sept11th some days (we were closed to two of them for the holiday) Mrs*** got the first of the auto callsWe use a program that calls the consumer as Soon as the work order is marked finishedIn closed I have included a call log and the message that it deliversAlso we have it set up that if you are using caller ID it show the name of the shopNow if she know that we had her sons bike why would one think that it was some kind of scamAfter days the auto call message changes letting them know how many days the work has been done and asks them to pick up the repair before any Storage fees (also included on the paper AS you may know many business use such a System, I know personally we get them from the drug store letting us know that are prescription is readyFrom Sept11th to Nov19th the system called her times, also on 10/personally called and left a message on her phoneOn Nov 15th? at 4:pm called again personally called this time I got to speak to Mrs***, and four days later she picked up the bikeSome days after it was finishedI also called her mind you never once did she call the shop to find what was the reason for all the callsAlso if she never heard any messages the shows that all calls were answered she Could have hung up on the call but all called went picked upWe are not nor do we want to be a Storage locker we give all repairs a day grace period most bike shops give days and a few as Short as hours before tacking on Storage feesIf we would have changed two dollars a day (day X$2) plus the original bill it would have been $less the depositWe lowered the fee to a simple day or $plus taxI am Sorry to hear about her financial difficulties but she simply ignored all attempts to avoid any fees including a simple return photo call letting us know that she was unable or willing to simply come and pick the bike.Brett H***Pedaller Bike Shop

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Address: 6001 Truxtun Ave STE 180, Bakersfield, California, United States, 93309-0693

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