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Herrington's Waste Services, Inc.

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Reviews Herrington's Waste Services, Inc.

Herrington's Waste Services, Inc. Reviews (2)

I had arranged with Herrington's for yard waste pion Monday 11/ However, my bags were still there that evening, and Herrington's was already closed for the day I called first thing 11/29, and Jim indicated that the company that provides that service was closed for the year and there was nothing he could rally do, but he would "TRY" Much to my pleasant surprise, by the end of the day, the bags WERE picked up! It is great to find a company that will still take to time and effort to do the right thing! Thank you Jim and Herrington's!

I had used Herrington's Waste Service for 5-years for trash and recycle pickupIf your trash gets missed on pickup day then rest assured that Sandy (the receptionist AND vice president) will blame you for it, curse at you and more than likely hang up on youThen they will come back out and get it, hitting you with a $fee for coming back for the inconvenience In all the time I used their service I only had this happen twiceEach time was a nightmareCustomer service doesn't existSandy couldn't be any nastier if she triedShe did not try to remedy the problem but took the line of "what do you want me to do about it?" then just got angry, cursing and finally hanging upThe driver came back to get the trash cart and I guess was mad so he slammed the lid so hard when he emptied it that the hinges brokeSo then I had to call Sandy back to try to get a repair or different cart We live in the country and can't have a trash can with no lid because of animals getting into itHer solution? Pile the trash in the garage until the cart could be replacedHow long to get a different cart? A month or moreReally? Part of what we pay for is a trash cart in good condition, not to pile my trash in the garageEvery time my wife or myself has had to call there Sandy has been nothing but rude, nasty, confrontational, completely unhelpful and just a nightmare to deal withNothing ever gets resolved, simple phone calls that should not turn into an argument always doThey do not try to resolve a problem they just defend themselves, accuse you and take your money for a service barely rendered

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