Dynamic Auto Glass LLC - Complaint # [redacted] We here at Dynamic Auto Glass LLC stand for quality workmanship with each and every customerThat being said, our company would be more than willing to help fix theses issues mentioned in the complaint as soon as possibleWe can send a technician back out to the customer's vehicle to resolve these installation problems through a mobile warranty callPlease have the customer call me at phone# ###-###-#### to schedule a mobile warranty call appointmentVery sorry that the customer was not completely satisfied with are windshield glass serviceAlso, I will attempt to reach the customer today to schedule a warranty call We will correct the problems stemming for the installationVery sorry [redacted] ***- shop owner
This complaint is not factual. We properly installed the windshield for this customer and they signed the invoice that they were completely satisfied with the work. Weeks later, I receive a phone from a anger lady stating we cut her rubber piece on the top of cowl area, so I send the same technician...
back out to her home that every day on a warranty call. He was the same technician that installed the windshield for her... He advises her that rubber piece is a wear and tear part and It is not cut but rather melted and wore out by the sun exposure. Now a couple months later she files a complainant with the Revdex.com. After reading the complaint, I called her again and she states to me that if I do not fix her car she will keep this false report up... I stated to her several times that we have done nothing wrong to her car, but I would help her with it! I called Ford dealership and [redacted] they both stated this is a wear and tear part and that its a common problem on this vehicle. I still am willing to help her fix the rubber piece even though we have done nothing wrong. So its totally up to her now how we proceed going forward. I will patiently wait her decision on this matter. My direct phone number is ###-###-#### call anytime and we will come out and replace the part to help the situation. Thank you. [redacted]
Dynamic Auto Glass LLC - Complaint # [redacted] We here at Dynamic Auto Glass LLC stand for quality workmanship with each and every customer. That being said, our company would be more than willing to help fix theses issues mentioned in the complaint as soon as possible. We can send a technician...
back out to the customer's vehicle to resolve these installation problems through a mobile warranty call. Please have the customer call me at phone# ###-###-#### to schedule a mobile warranty call appointment. Very sorry that the customer was not completely satisfied with are windshield glass service. Also, I will attempt to reach the customer today to schedule a warranty call. We will correct the problems stemming for the installation. Very sorry. [redacted]- shop owner
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Dynamic Auto Glass LLC - Complaint # [redacted] We here at Dynamic Auto Glass LLC stand for quality workmanship with each and every customerThat being said, our company would be more than willing to help fix theses issues mentioned in the complaint as soon as possibleWe can send a technician back out to the customer's vehicle to resolve these installation problems through a mobile warranty callPlease have the customer call me at phone# ###-###-#### to schedule a mobile warranty call appointmentVery sorry that the customer was not completely satisfied with are windshield glass serviceAlso, I will attempt to reach the customer today to schedule a warranty call We will correct the problems stemming for the installationVery sorry [redacted] ***- shop owner
This complaint is not factual. We properly installed the windshield for this customer and they signed the invoice that they were completely satisfied with the work. Weeks later, I receive a phone from a anger lady stating we cut her rubber piece on the top of cowl area, so I send the same technician...
back out to her home that every day on a warranty call. He was the same technician that installed the windshield for her... He advises her that rubber piece is a wear and tear part and It is not cut but rather melted and wore out by the sun exposure. Now a couple months later she files a complainant with the Revdex.com. After reading the complaint, I called her again and she states to me that if I do not fix her car she will keep this false report up... I stated to her several times that we have done nothing wrong to her car, but I would help her with it! I called Ford dealership and [redacted] they both stated this is a wear and tear part and that its a common problem on this vehicle. I still am willing to help her fix the rubber piece even though we have done nothing wrong. So its totally up to her now how we proceed going forward. I will patiently wait her decision on this matter. My direct phone number is ###-###-#### call anytime and we will come out and replace the part to help the situation. Thank you. [redacted]
Dynamic Auto Glass LLC - Complaint # [redacted] We here at Dynamic Auto Glass LLC stand for quality workmanship with each and every customer. That being said, our company would be more than willing to help fix theses issues mentioned in the complaint as soon as possible. We can send a technician...
back out to the customer's vehicle to resolve these installation problems through a mobile warranty call. Please have the customer call me at phone# ###-###-#### to schedule a mobile warranty call appointment. Very sorry that the customer was not completely satisfied with are windshield glass service. Also, I will attempt to reach the customer today to schedule a warranty call. We will correct the problems stemming for the installation. Very sorry. [redacted]- shop owner
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]